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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My rep was awesome. We chatted on the web portal and then I called the 800 number and was able to connect with him. He worked through my frustration and solved the issue to completion. Excellent experience.
Very quick response time and fixed issue on the first time!
Very impressed on well I was communicated with, when trying to figure out why our system was not working properly. I was called every single day to be updated on the progress, until the error was fixed. Thanks so much for getting the issue taken care of!
Very happy to be working with a true professional!
Supported me with my questions and walked me through the steps. Very knowledgeable and friendly!
The only trouble I had was getting it scheduled. I received a call that an earlier time was available and it took me two very frustrating phone calls to Birdeye to reach the scheduler (Jaqueline?). If they are recorded, you should take a listen... they were bad (both happened on 11/15). Once connected with Sunaina, everything has been great!
The team was very helpful. They responded quickly to my response. Initial ticket response was a little slow, but afterwards all communications were prompt and they resolved my issue.
Always courteous and knowledgeable.
Sunaina was wonderful! Not sure why FB didn’t sync up right away but she made sure it got done. Really appreciate the help and looking forward to good results.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,480 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.