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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Support member reached out to me directly and made the whole situation so much easier than a simple reply via Support ticket. Thank you.
The chat person was very patient and I had several people that avoided me from continuing the chat. He ended up calling me to help me over the phone. That was very helpful and the customer service was greatly appreciated.
Directed me to a link that I could see step by step directions. thank you
My rep was awesome. We chatted on the web portal and then I called the 800 number and was able to connect with him. He worked through my frustration and solved the issue to completion. Excellent experience.
Very quick response time and fixed issue on the first time!
Very impressed on well I was communicated with, when trying to figure out why our system was not working properly. I was called every single day to be updated on the progress, until the error was fixed. Thanks so much for getting the issue taken care of!
Very happy to be working with a true professional!
Supported me with my questions and walked me through the steps. Very knowledgeable and friendly!
The only trouble I had was getting it scheduled. I received a call that an earlier time was available and it took me two very frustrating phone calls to Birdeye to reach the scheduler (Jaqueline?). If they are recorded, you should take a listen... they were bad (both happened on 11/15). Once connected with Sunaina, everything has been great!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,682 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.