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Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,682 reviews
    Select a rating
    Ambre K.'s profile image
    Ambre K. 
    6 years ago

    The team was very helpful. They responded quickly to my response. Initial ticket response was a little slow, but afterwards all communications were prompt and they resolved my issue. 

    Dan B.'s profile image
    Dan B. 
    6 years ago

    Always courteous and knowledgeable. 

    Sherin J.'s profile image
    Sherin J. 
    6 years ago

    Sunaina was wonderful! Not sure why FB didn’t sync up right away but she made sure it got done. Really appreciate the help and looking forward to good results. 

    pam K.'s profile image
    pam K. 
    6 years ago

    I continue to have exceptional support from ELLEN! Her patience and support makes this product even more worthwhile to me and my clients! Give her a big raise! 

    Eiman E.'s profile image
    Eiman E. 
    6 years ago

    Extremely satisfied with Birdeye company. I work as a pediatrician and get new patients daily just through reading our reviews through Birdeye. I just wish we get informed by them sooner before a negative review becomes live online. 

    Dawn K.'s profile image
    Dawn K. 
    6 years ago

    I appreciate that BirdEye keeps an eye on our account and recognizes issues before we do! Karan was very patient, helpful and professional. We are receiving reviews again! Thank you!! 

    Mari G.'s profile image
    Mari G. 
    6 years ago

    Great experience and clear instructions. Thank you 

    Yi-Chen L.'s profile image
    Yi-Chen L. 
    6 years ago

    The telephone connection could have been better; there was a lag in response on Babette's end (we have a landline, I am assuming VOIP on her end) during the call which was a little distracting. 

    Tara S.'s profile image
    Tara S. 
    6 years ago

    I had a concern, it was rectified. My suggestion: Next time, please communicate with customers as things come up and get changed. But it was fixed so thanks. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,682 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open on Monday at 9:00 a.m.