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Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,480 reviews
    Select a rating
    Aaron D.'s profile image
    Aaron D. 
    on Birdeye

    6 years ago

    Very fast response and helped sort the issue promptly. 

    Gabe E.'s profile image
    Gabe E. 
    on Birdeye

    6 years ago

    Customer service is one of the best I've ever experienced. Great at following up to make sure that my issues were being taken care of. Thank you Ellen! 

    Bruce H.'s profile image
    Bruce H. 
    on Birdeye

    6 years ago

    By far, the best customer support experience ever. 

    Jake W.'s profile image
    Jake W. 
    on Birdeye

    6 years ago

    Extremely detailed and thorough. Great Experience 

    Conor A.'s profile image
    Conor A. 
    on Birdeye

    6 years ago

    Everything went fantastic. It was much better than the service we usually receive from Birdeye support. 

    Michael M.'s profile image
    Michael M. 
    on Birdeye

    6 years ago

    The tech was informative, explained what he was doing, and went beyond his scope to research my problem. 

    David F.'s profile image
    David F. 
    on Birdeye

    6 years ago

    We have had minimal problems with Birdeye, but when questions arise, I can easily get online support through chat. you always follow up with an email as well. 

    Aaron D.'s profile image
    Aaron D. 
    on Birdeye

    6 years ago

    The customer success manager that helped us set up our account was Taylor Conrad. She was very prompt and took the time to listen to our questions and was able to answer everything. She was very patient and had such an enthusiastic personality. We've set up other accounts in the past with other people but none can compare to Taylor. She actually made setting up the account fun! You guys did a great job hiring her and believe she is a great asset to your company. Thanks again, Taylor!! 

    Shane C.'s profile image
    Shane C. 
    on Birdeye

    6 years ago

    Excellent knowledge of integrations and how to better streamline my review generations. Also excellent recommendation for electronic waivers that integration with birdeye 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,480 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open on Monday at 9:00 a.m.