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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very fast response and helped sort the issue promptly.
Customer service is one of the best I've ever experienced. Great at following up to make sure that my issues were being taken care of. Thank you Ellen!
By far, the best customer support experience ever.
Extremely detailed and thorough. Great Experience
Everything went fantastic. It was much better than the service we usually receive from Birdeye support.
The tech was informative, explained what he was doing, and went beyond his scope to research my problem.
We have had minimal problems with Birdeye, but when questions arise, I can easily get online support through chat. you always follow up with an email as well.
The customer success manager that helped us set up our account was Taylor Conrad. She was very prompt and took the time to listen to our questions and was able to answer everything. She was very patient and had such an enthusiastic personality. We've set up other accounts in the past with other people but none can compare to Taylor. She actually made setting up the account fun! You guys did a great job hiring her and believe she is a great asset to your company. Thanks again, Taylor!!
Excellent knowledge of integrations and how to better streamline my review generations. Also excellent recommendation for electronic waivers that integration with birdeye
Birdeye has a 4.9 star rating with 7,550 reviews.
Birdeye is open now. It will close at 6:00 p.m.