Birdeye's cover image
Claimed

This profile has been claimed by the business owner or representative.

Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,684 reviews
    Select a rating
    Eric L.'s profile image
    Eric L. 
    6 years ago

    quick response time. customer service representative spoke clearly and good English speaking skills. She was very patient and knowledgeable about the BirdEye features and helped me navigate through a few key changes I needed to make to account. 

    Nate L.'s profile image
    Nate L. 
    6 years ago

    The team at BirdEye has been amazing to work with!! Thank you! 

    Dan N.'s profile image
    Dan N. 
    6 years ago

    Fast resolution. I appreciate that the support technician continued to work the issue after we hung up. She found a solution and called me back. Thank you! 

    Bernie's profile image
    Bernie 
    6 years ago

    Was able to resolve my issue very quickly. very polite and helpful. thank you! 

    Sylvia J.'s profile image
    Sylvia J. 
    6 years ago

    The rep halping me was ver thorough and helped me solved the issue I had in a very courteous efficient way Thank you 

    Scott's profile image
    6 years ago

    Quick to respond and took care of accepting admin account access. Good work! 

    Allen H.'s profile image
    Allen H. 
    6 years ago

    The guy who helped me, I don't recall his name, was extremely polite, patient and helpful. 

    Louise W.'s profile image
    Louise W. 
    6 years ago

    The representative Arpit Saxena was extremely helpful and explained things in a great deal. We had a great experience 

    Casey's profile image
    6 years ago

    Outstanding customer service! I had called with a couple of questions, felt he took his time in answering and provided me with helpful information that I needed. I was not sure how often our patients were being sent reviews automatically through our current office software, he walked me through the entire process and helped me to adjust our current settings. This was the first time someone from BirdEye reviewed the account with me and I appreciated that. Thank you for your help! 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,684 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open on Monday at 9:00 a.m.