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Birdeye

4.8

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    4.88,494 reviews
    Select a rating
    Michael M.'s profile image
    Michael M. 
    7 years ago

    The tech was informative, explained what he was doing, and went beyond his scope to research my problem. 

    David F.'s profile image
    David F. 
    7 years ago

    We have had minimal problems with Birdeye, but when questions arise, I can easily get online support through chat. you always follow up with an email as well. 

    Aaron D.'s profile image
    Aaron D. 
    7 years ago

    The customer success manager that helped us set up our account was Taylor Conrad. She was very prompt and took the time to listen to our questions and was able to answer everything. She was very patient and had such an enthusiastic personality. We've set up other accounts in the past with other people but none can compare to Taylor. She actually made setting up the account fun! You guys did a great job hiring her and believe she is a great asset to your company. Thanks again, Taylor!! 

    Shane C.'s profile image
    Shane C. 
    7 years ago

    Excellent knowledge of integrations and how to better streamline my review generations. Also excellent recommendation for electronic waivers that integration with birdeye 

    Austin E.'s profile image
    Austin E. 
    7 years ago

    Very quick and helpful! Thanks again! 

    Ben N.'s profile image
    Ben N. 
    7 years ago

    So far everything has been communicated well and in a timely manner. 

    Amy T.'s profile image
    Amy T. 
    7 years ago

    Pleasantly surprised with how easy it is to reach support, open a ticket, etc. Thank you. 

    NAN V.'s profile image
    NAN V. 
    7 years ago

    Everyone was helpful and prompt to solve my challenge. 

    Brad C.'s profile image
    Brad C. 
    7 years ago

    it was nice that they called me. thanks 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.8 star rating with 8,494 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open on Monday at 8:00 a.m.