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Birdeye

4.8

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    4.88,486 reviews
    Select a rating
    Dr. M.'s profile image
    Dr. M. 
    7 years ago

    The phone connection was good, I could hear the conversation clearly. 

    Leah w.'s profile image
    Leah w. 
    7 years ago

    I thought she was thorough and extremely professional. This was probably one of the best experiences I’ve had implementing a new platform. The onboarding was great! 

    Gianluca M.'s profile image
    Gianluca M. 
    7 years ago

    Really positive experience, Jacqueline was really professional and knowledgeable, she made it really easy to understand for me. 

    Pam W.'s profile image
    Pam W. 
    7 years ago

    Babette explained step by step and she gave easy to follow directions. She answered my questions and walked me through important steps. Babette followed up with a immediate email with a recap and reminder of items I need to send her. I appreciate her guidance and help. 

    Jeremy O.'s profile image
    Jeremy O. 
    7 years ago

    Love that you guys pick up the phone when I call, and seem to always help. That makes a big difference. 

    Debbie K.'s profile image
    Debbie K. 
    7 years ago

    They were very quick to respond and extremely helpful! I will definitely use again if i have any quick questions 

    Denise's profile image
    Denise 
    7 years ago

    Have sales team explain more about the call. A little more info might save time. Because I was not aware it would be an IT job.(maybe not for everyone) I was told about a quick call to set up. I thought it would be Q&A. But my call had to be reset so I could contact my IT guy. My rep was very helpful, patient & kind on all issues. Once the 2 of them got together all was great. Thanks 

    Darrell S.'s profile image
    Darrell S. 
    7 years ago

    Very informative and knowledgeable. Great experience 

    Ida D.'s profile image
    Ida D. 
    7 years ago

    Allocate a bit more time on the first meeting - but it could be overwelming so I understand why limit to 30 minutes. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.8 star rating with 8,486 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open at 8:00 a.m.