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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have utilized the tech support team at Birdeye on multiple occasions since becoming a Partner. They are all excellent! Quick to respond. And very helpful. I have always gotten the help I needed, and been offered solutions for any problems. I am grateful for them!
The phone connection was good, I could hear the conversation clearly.
I thought she was thorough and extremely professional. This was probably one of the best experiences I’ve had implementing a new platform. The onboarding was great!
Really positive experience, Jacqueline was really professional and knowledgeable, she made it really easy to understand for me.
Babette explained step by step and she gave easy to follow directions. She answered my questions and walked me through important steps. Babette followed up with a immediate email with a recap and reminder of items I need to send her. I appreciate her guidance and help.
Love that you guys pick up the phone when I call, and seem to always help. That makes a big difference.
They were very quick to respond and extremely helpful! I will definitely use again if i have any quick questions
Have sales team explain more about the call. A little more info might save time. Because I was not aware it would be an IT job.(maybe not for everyone) I was told about a quick call to set up. I thought it would be Q&A. But my call had to be reset so I could contact my IT guy. My rep was very helpful, patient & kind on all issues. Once the 2 of them got together all was great. Thanks
Very informative and knowledgeable. Great experience
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,813 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.