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Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,550 reviews
    Select a rating
    Norma's profile image
    Norma 
    on Birdeye

    6 years ago

    I honestly didnt think Id get someone on the phone so i filled out an email ticket too. Not only did i actually get someone on the phone but she took the time to answer ALL of my questions and concerns. Jaw dropping! you don't find this level of customer support anymore. thank you! 

    Brad H.'s profile image
    Brad H. 
    on Birdeye

    6 years ago

    Quick to help and great follow through. 

    Deborah Z.'s profile image
    Deborah Z. 
    on Birdeye

    6 years ago

    I very much appreciate that every time I need assistance you are prompt and helpful. It's so nice to reach a person every time without waiting. I recommend Birdeye! 

    Hayden P.'s profile image
    Hayden P. 
    on Birdeye

    6 years ago

    So helpful, patient, and accommodating! Thank you! 

    Kasidee Y.'s profile image
    Kasidee Y. 
    on Birdeye

    6 years ago

    Timely response, accurate information and I was able to get the problem solved effortlessly. Thank you!! 

    Nasrin's profile image
    Nasrin 
    on Birdeye

    6 years ago

    I really enjoy the way you all try to solve my problems and answer my questions. It's one of the best services that I received. 

    carolina's profile image
    carolina 
    on Birdeye

    6 years ago

    it was a rocky beginning, we didn't get a call so I called in and there was some confusion... but he did great, answered all of our questions, and spent a lot of time with us making sure the program would work for our business, given it is a unique use case. 

    corcoran's profile image
    corcoran 
    on Birdeye

    6 years ago

    After contacting Customer Support I was called by one of their representatives within a few minutes. He kept me on the line until the problem was completely resolved and the update to our listing was live. After that they sent a follow up email with a screenshot of our listing to ensure it was done correctly. Great work! 

    Test Home I.'s profile image
    Test Home I. 
    on Birdeye

    6 years ago

    Great experience! Matt was very confident, knew everything to a T and clearly communicated it. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,550 reviews. 

    When is Birdeye open?

    Birdeye is open now. It will close at 6:00 p.m.