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Suite 4, The Workshop, 20 Wharf Road, Eastbourne, BN21 3FG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The care provided by the Bluebird Care team for my parents is excellent. The carers not only support my parents and brighten their day, but their detailed notes about how my parents are doing when they visit, help me manage their care and help me stop worrying as much. The office team are prompt in contacting me if there is an issue. As care requirements will increase, I know the team will be able to support me and my parents.
My mother is a complex case being blind, deaf with advanced dementia now bed-bound too. They match staff to my mother's needs swapping if not a good fit. Providing good care but also providing staff that will sing to my mother and with her to provide that extra bit of personal care to give my mother some joy in her difficult situation, is just one example of how they match staff to my mother's needs. They are totally on top of my mother's medical needs.
Good timekeeping and consistently good care to my mum. Reasonable prices and good contact with the staff, who deal with all matters promptly in a professional and courteous way. I would recommend this company to all who value their loved one's care and I have a high level of trust in the carers.
Very pleased with all the carers that have been supplied to look after and care for my mum. Also, the support staff from the Bluebird office have been extremely helpful, given advice, follow up information and if needed day to day updates on mums condition.
Bluebird has supported my 96-year-old mother to live independently for many years. They are professional, very approachable, efficient and Knowledgeable, All my mother's needs are met with great care and support by carers, managers and supervisors at all times and they are always on hand to sort anything out at short notice. I can highly recommend this care agency.
First contacted Bluebird Care towards the end of last year but on the day they were due to do the initial assessment with my mother she fell over at home resulting in another trip to hospital but glad to say she is ok. When the time came to choose ongoing care for mum I had no hesitation in replying to an email received from the team at Eastbourne who not only remembered me but took the time to ask how mum was and listen to me about the level of care required. I left my wish list with them and asked for them to email over th... read more
Every carer who came to help my mother was kind, caring and patient. They also understood how hard the situation was for me and did everything they could to help me as well.
We have used Bluebird Care for the last few months for my mother. All the staff are very friendly and very helpful - this includes the admin staff as well as the supervisors and the carers. My mother loves her twice-daily visits. The management of the service is very efficient and extremely caring. I feel that they really listen to what we want/need and go out of their way to provide it.
Business response:
We are very glad to hear that you are happy with the service we provide.
Have been with Bluebird for 18 months. My care has been very good, with kind, friendly ladies. I have the same carers, which I appreciate. Manager and supervisor make sure my needs are met, always there for my daughter and their concerns. Office staff have always been helpful.
Bluebird Care Eastbourne & Wealden has a 4.8 star rating with 69 reviews.
Bluebird Care Eastbourne & Wealden is open now. It will close at 5:00 p.m.