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Bluebird Care Redbridge
- Home Health Care
- London
About this business
Location details
137 George Ln, London, E18 1AN, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My overall view, from the commencement of our contract, has been impressive. The carers have all been courteous, pleasant, kind, professional in all areas of care.
Business response:
Hello R j, Thank you for the amazing feedback on our carers and the service we provide. We appreciate the review and we hope continue providing premium care for you and your loved ones. Have a lovely day.
I was so impressed by the care every one of the carers who visited me showed, and took of me. They were all very kind, friendly and efficient and I didn't feel at all uncomfortable being showered and dressed. We had a lot of laughs along the way, and talked a good deal. M and T were especially kind, N and D were a lot of fun, though everyone who came had special skills and were very welcome - it was like bringing friends into my house! I am so grateful to everyone who looked after me and I know if I need care again, I will b... read more
Business response:
Hi, Thank you so much for taking the time to share this - it truly means a lot. We're so pleased to hear that you felt comfortable, supported, and at ease during your care. That's exactly what we hope to achieve for every person we support, so it's wonderful to know the team made such a positive difference to your experience. It's especially lovely to hear how well you connected with everyone. We'll be sure to pass your kind words on to M, T, N, D, and the wider team - they'll be so pleased to know they made you feel not jus... read more
I am writing to express my sincere appreciation for the outstanding care and support you are providing. My wife who lives with mobility and neurological issues, has greatly benefited from the high standard of care your team consistently delivers. From the outset, it has been clear that your staff ot only understands her needs but approach them with sensitivity, patience and genuine compassion. I have been particularly impressed by your professionalism and pragmatic approach. Every member of staff demonstrates both competence... read more
Business response:
Thank you for your thoughtful and generous feedback. We are truly pleased to hear that the care and support provided has made a positive difference. Delivering compassionate, person-centred care with professionalism and dignity is at the heart of what we do, so it's incredibly rewarding to know this is reflected in your experience. Your kind words about our team's approach and dedication mean a great deal to us. Thank you again for your trust and support.
The care received in general is good Would like better service for meal preparation. However would be good if carers would pay more attention to details. For instance read instructions on Ready meals,
"Excellent support from a company who really cares" We engaged the services of Bluebird Care for my elderly uncle in April 2021 when he was 89 years old. Sadly, he died in December 2024 but his dearest wish was always to remain in his own home and the wonderful care and support he received from the carers meant we were able to honour his wishes. The carers were professional at all times and extremely kind, going the 'extra mile' if necessary to ensure he was well looked after. If there was an issue, prompt communication with... read more
Business response:
Thank you for taking the time to review Bluebird Care Redbridge and Epping forest we appreciate your kind feedback and will ensure this is passed onto the appropriate members of the team
I want to take this opportunity to thank the two principal carers who look after my elderly stepmother who lives in Loughton. I want to give a big shout-out to a live-in carer who is amazing and looks after her as though she were her own mother. She is kind and caring and constantly seeing how she can make life interesting and comfortable for my stepmother. I would also like to mention another carer who comes in frequently at lunchtime to give my stepmother lunch (when the live-in carer is on her break). She is also very kin... read more
Business response:
Thank you for your kind review we will ensure your positive feedback is passed onto our Live in and Home Care Experts. Thank you for Choosing Bluebird Care Redbridge and Epping Forest.
Bluebird Care carers have given good care to our mother. They support her at home well, enabling her to remain in her own home. They've been very helpful when we've needed extra care at short notice.
Business response:
Many thanks for your kind review, I will ensure that I pass your kind words on to the team. Many thanks, Lisa.
Mum has received good care from her carers. They encourage her to do things herself. She feels very comfortable with them and enjoys their company. The carers always update me if she is not well. Thank you for the caring service. The carers are an asset to your company.
Business response:
Thank you for taking the time to provide a review. I will ensure that our care experts are aware of your kind words many thanks.
I am very happy with Bluebird Care. I have been with you for about four years now. The staff are very friendly and help me with daily needs.
Business response:
Thank you very much for taking the time to provide a review. We really appreciate this. Many thanks, Lisa.
Frequently asked questions about Bluebird Care Redbridge
How is Bluebird Care Redbridge rated?
Bluebird Care Redbridge has a 4.6 star rating with 75 reviews.
When is Bluebird Care Redbridge open?
Bluebird Care Redbridge is closed now. It will open tomorrow at 8:30 a.m.