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Bluebird Care Redbridge
- Home Health Care
- London
About this business
Location details
137 George Ln, London, E18 1AN, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am most impressed with this organisation in terms of its professionalism, its assessment, control of its carers and training. Due to the temporary absence of both of my daughters, and in view of my physical disabilities, I reluctantly agreed to initially three carers a day, of one hour each at 11-12 am, 6-7 pm and 9-10 pm to assist me. A full assessment was made of my needs. After careful planning, the arrangement has been reduced to the midday session, and I have planned accordingly. I have always found them to be genuine... read more
Business response:
Dear Kenneth, thank you for your time and for giving us great feedback. Our care team always goes above and beyond and really does care, we are very proud of our amazing team. Take care. Kind regards.
When the carers arrive I greet them at the door they go in and wash their hands and get themselves prepared for a visit. Then I go upstairs with the carer to my husband and leave them both to get on with it. My husband never complains about the care that he gets he thinks he gets excellent care, I only hear laughter coming from upstairs. I don’t stay but I feel that the care that my husband receives is excellent. Sometimes I go out and leave the carer with my husband. He's comfortable I feel with carers, I would recommend Bl... read more
Business response:
Thank you for your time in giving us a great review. We are extremely proud of our Bluebird Care Redbridge, Epping and Harlow team, they always maintain professionalism and are passionate about delivering great care. Kind regards.
Bluebird have been providing care for five years. By providing one or two regular carers, it has been possible to establish a routine that is most effective and much appreciated. Trust and friendship have been established, which is very important. The management is quick to respond when requested to make any adjustments to the visits and keep us in touch with updates to their services. When choosing a suitable care package can be so difficult, we are very grateful to have found Bluebird.
Business response:
Thank you for your time in giving us a great review; we are very proud of our team - it is so important to us to maintain regular routines and build trust with our customers and their families Kind regards.
On the whole great and I appreciate Mum is resistant to help. Little things like filling the kettle up to full so she couldn't lift it, leaving washing up and just throwing the cover over the bed rather than making it look nice. Overall very happy and have recommended you recently.
Business response:
Thank you Katrina for your review and feedback it is much appreciated.
We use this service for ad hoc sitting and personal care for my husband who has Parkinson’s disease when I have to attend hospital appointments etc. Always very well carried out, sympathetic carers, who are interested in their job and in the person, they are looking after.
Business response:
Dear Deirdre Thank you for your time in giving us your feedback. We are so pleased to read you are happy with our service for your husband. We really appreciate your kind words. Kind regards Sharon Wuyts
Excellent is the only word that I would wish to use to describe this caring team of people. A first-class service! They are always on time, have never let us down, and have shown themselves to be completely trustworthy. I cannot praise this company highly enough. Thank you!
Business response:
Dear Sheila Thank you for your time in giving us your feedback. We are very proud of our team, your feedback is amazing and a real credit to our team! Kind regards Sharon Wuyts
I would just like to thank Bluebird sincerely for the amazing service we have received from Bluebird over the past 10+ years. The highly professional, caring and personable team made it possible to keep my mother in her house despite her worsening conditions. I have been so very impressed with the Bluebird team and cannot thank them enough for their patience and genuine investment in my Mothers wellbeing – I simply do not know what would have done without Bluebird! Each and every member of your team, from the back office to ... read more
Business response:
Thank you so much for your lovely comments. Bluebird Care Epping, Harlow and Redbridge team strive on our amazing carers and the work they do, they all are such a great credit to us. It also feels us with joy to know you are happy with our professional service and excellent care. Best wishes
I am very satisfied with the service and care provided. Thank you.
Business response:
Thank you for your feedback; we are glad to hear you remain happy with the service.
I have been using Bluebird Care Redbridge for five years, and I have found them very professional. I know that all Bluebird carers are fully trained before caring for clients. The carers wear a uniform, and the office tries hard to provide regular carers. The carers arrive on time and you receive a phone call if circumstances make them late. The carers are pleasant, friendly and treat clients with dignity. The office staff are always polite and helpful. Someone is always on call overnight and at weekends. I recently used thi... read more
Business response:
Thank you for your detailed feedback; we will ensure your compliments are passed on to the office and care teams!
Frequently asked questions about Bluebird Care Redbridge
How is Bluebird Care Redbridge rated?
Bluebird Care Redbridge has a 4.7 star rating with 71 reviews.
When is Bluebird Care Redbridge open?
Bluebird Care Redbridge is closed now. It will open at 8:30 a.m.