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Bluebird Care Redbridge
- Home Health Care
- London
About this business
Location details
137 George Ln, London, E18 1AN, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I first heard about this provider when I attended a friend's funeral. The team who had cared for her throughout the time were there with the congregation acknowledging the termination of their relationship. So when I broke my hip three years ago, I chose their company to be my carers. Since then their care for me has been consistently excellent. My initial interview and the subsequent book produced about my needs are constantly updated and reviewed. I am more than satisfied.
Business response:
Thank you for your review. From all at Bluebird Care Redbridge.
Bluebird Care Redbridge were employed by me to do a 2-hour slot every day for my mother who has Alzheimer's. Bluebird provided a first class team of 3 carers, all of whom are fully dementia trained and very good at their job. I am extremely pleased with the service, having employed four previous providers for the 2-hour slot each day and all were unable to provide fully dementia trained carers. One company, cut the time at every visit and didn't turn up one day.
Business response:
Thank you for the lovely comments regarding our team at Bluebird Care, its lovely to see the positive impact that our fully trained care staff have and enabling our customers to remain independent as possible receiving the care they need in the comfort of their own homes.
My wife has an accident which caused her to have a bad brain bleed. After coming home from the hospital it was very difficult to stand up, she is 79 years old and I am 81 years so we were recommended by our social worker to Bluebird Care (Redbridge). They came within 24 hours and started it next day, 22nd July and we end in a few days, Sept 16. Every carer has been punctual and very nice.
We were extremely pleased with the care provided to mum since February 2014. Your team gave us confidence that Mum was getting the very best support and we were particularly impressed with the communications and response from you all when we did have any worries or concerns.
Bluebird carers were brilliant with my dad. Only once did they not come. In the short time the ladies came to dad we had built up a good relationship with them.
Bluebird carers are wonderful, but the staff in the office do not phone me when there are changes every time.
I am cared for by Bluebird Care (Redbridge). They send me an excellent carer who is absolutely great. She is kind, thoughtful and very caring. I am house bound and at the beginning of this year I was quite ill. My GP wasn't very forth coming and the manager of Bluebird Care (Redbridge) contacted my GP surgery and on that same evening a team doctor visited me for treatment. I couldn't wish for a better care agency. A big thank you to Bluebird Care (Redbridge).
Business response:
Many Thanks for the review left - It is always lovely to hear feedback about our carer's and we are sure to let them know.
My usual carer is excellent. Works hard and quickly and is always very willing to help and is friendly and supportive. They are all reliable.
Staff at Bluebird are always helpful and friendly. I am informed if my regular "poppet" cannot attend on regular day/time. My care is domestic chores, I cannot manage - due to trapped sciatic nerve. "Poppet" is always cheerful and completes any (except using steps/ ladder etc.) tasks I ask, she is patient when I have to move. This carer is very thorough and particular regarding edges and corners. Only one thing I would like to change - please the format of invoice - by reading it. I always have to check if I owe or if I am p... read more
Business response:
Many thanks for this lovely review. We never undervalue the importance of any feedback from our customers and will look at the suggestions made regarding the invoicing process. We are very pleased to hear that the service provided is meeting our customers needs so well.
Frequently asked questions about Bluebird Care Redbridge
How is Bluebird Care Redbridge rated?
Bluebird Care Redbridge has a 4.6 star rating with 75 reviews.
When is Bluebird Care Redbridge open?
Bluebird Care Redbridge is closed now. It will open tomorrow at 8:30 a.m.