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82 Grantham Rd, Radcliffe on Trent, Nottingham, NG12 2HY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The team take the time to understand the needs and put in place care to suit, making personal efforts, which are lovely to see. They regularly update the family. It pleases us that we have great care for our aging parents.
Business response:
Thank you so much for your kind feedback. Your review means a lot to the Bluebird Care team and we're so pleased to hear that you trust in us to provide high quality care for your parents.
The carer's that have looked after my mum have always been kind,professional and approachable. It was a comfort to me that mum was supported to stay in her flat as long as possible by such a lovely team who often went above and beyond to help her. Thankyou very much for all you have done.
Business response:
Thank you so much for your kind feedback we really appreciate the review. We're so pleased to hear that you've been happy with the care service provided to your mum and we wish you all the very best for the future.
I have only experienced Bluebird care for a short wile in the form of companionship but I am more than satisfied.
Business response:
Thank you very much for your review. We're so pleased to hear you're happy with the care service provided by our dedicated care team.
We wanted to move Mum from a care home back to her own home and Bluebird gave an excellent service from when my sister approached them. They visited Mum and were very supportive as Mum has advanced dementia. We need two carers per visit and every one of them is kind, polite and genuinely caring towards Mum and they meet all of her required needs. They offer advice, and also listen if I raise anything with them. Highly Recommended.
Business response:
Thank you so much for your 5 star review David. We really appreciate your kind feedback about the Bluebird Care team and are delighted to hear you've been happy with the home care service your mum has received.
Bluebird Care has provided an excellent service for my wife in a difficult time for us. All of the Carers have been very helpful and efficient as well as being really friendly. All arrangements made for timings etc. have been very good. Thank you
Business response:
Thank you so much for your kind feedback. We're glad to hear you've been delighted with our home care services. We'll be sure to pass on your comments to the care team. We will continue to support you and your wife as best we can.
I continue to be very happy with the attention I receive from my carers. They do everything they can to make me as comfortable as they can from making sure I am safe in the shower to warming my clothes on the radiator, making me a hot drink and sandwiches for lunch. They have become good friends and I look forward to their visits as we always have something of interest to talk about.
Business response:
Thank you very much for your kind feedback. This review was a pleasure to read. We're so pleased that you're happy with your home care service and the carers work hard to ensure you are comfortable. It's great to hear that you feel some of them have become good friends. Continuity of care is greatly important to us and our customers. Thanks again for sharing your experience.
Carers are always willing to do a bit extra, always cheerful. The staff are always pleasant and ready to help when you phone in.
Business response:
Thanks very much for your kind feedback. We are delighted to hear you are happy with our homecare services and the care team.
Mum had had a 12 week stay in hospital where she had lost mobility, weight and strength. Bluebird Care Rushcliffe and Melton were excellent in sourcing a live in carer at two days' notice which helped mum leave hospital as quickly as possible. They also scheduled three further care visits per day at short notice and amended the visit times to support mum's needs. Their care and support led mum to be sitting and walking again within a few weeks. There is good communication after every visit via an app, important for me as I l... read more
Business response:
Thank you very much for your glowing review. We really appreciate your kind words and will enjoy sharing this with the care team. We're so pleased you found your mum's service to be responsive and transparent, enabling her to return home promptly after hospital stay.
Bluebird Care has provided a fantastic care service to my wife over the last ten years in accordance with her needs over the period. The care required has changed over the years with a significant change over the last year following her aspiration episode in July 2023. My wife's health significantly deteriorated in July 2024 but again, Bluebird stepped up as requested to provide the care needed to look after all her care needs. Sadly, my wife died of secondary progressive MS on 03/08/24. I highly recommend Bluebird Care for ... read more
Business response:
Thank you very much for your kind words, Neil. We are delighted to receive such positive feedback and it's been our absolute pleasure to support your late wife over the past ten years. She will be missed and we wish you and your family all the very best for the future.
Bluebird Care Rushcliffe & Melton has a 4.8 star rating with 64 reviews.
Bluebird Care Rushcliffe & Melton is closed now. It will open at 9:00 a.m.