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82 Grantham Rd, Radcliffe on Trent, Nottingham, NG12 2HY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The management and carers provided an outstanding and highly supportive care package that was delivered to meet the specific needs of the client with good humour and a high level of professionalism. I would strongly recommend Bluebird Care.
Business response:
Dear Martin, thank you for taking the time to leave us such a positive review; it really is appreciated. It was a pleasure getting to know you both during the course of this difficult year. I'll be sure to pass on your kind words to the care team. Happy Christmas and all the very best for 2021.
Bluebird carers have been involved with my stepfather (now sadly deceased) and mother for the approx the past three years. We wanted Mum and Stepdad living at home for as long as possible, it is only with the support of Bluebird Carers that we were able to do this. When Dad had to go into care, Mum accepted input in her own right. Our families feel that the carers were excellent; reliable, sensitive to mum's needs, able to adapt to her somewhat challenging personality, and diligent at monitoring her health conditions and psy... read more
Business response:
Dear Helen, thank you so much for leaving such a positive and informative testimonial. Beaming reviews mean the world to our care team, and we'll be sure to pass on the feedback to those who cared for your late stepfather and mum over the years. We wish you, your mum, and the rest of the family all the very best for the future.
Bluebird initially provided domestic help and companionship to Dad for a couple of hours a week. As time went by he required more and more personal care and support, eventually needing four visits each day. From the moment we contacted the Bluebird office we knew we had chosen the right support. Dad looked forward to the carers’ visits and loved to hear their news. They were always professional and caring but friendly at the same time. I was always confident that he was being well cared for and was kept well informed of any ... read more
Business response:
Dear Bridget, thank you for your kind feedback, it really means a lot to us all here at Bluebird Care. The carers were very fond of your dad and felt privileged to get to know him. They certainly enjoyed caring for him over the past few years in order to help him remain living independently at home. We wish you and your family all the very best. Thanks again.
We entered Covid lock-down with a mother with dementia and a father growing increasingly frail, tired and confused and no care in place apart from visits from myself and my wife - we could no longer cope. A mailshot informed us of the services provided by Bluebird Care. I have been delighted by their response. A lady came along to assess the situation and nothing seemed to phase her, she was full of confidence that everything could be improved. We arranged for 4 visits a day, the carers were friendly, professional, knowledge... read more
Business response:
DearMartin, thank you for leaving such a wonderful review. We’ll be sure to pass your compliments on to our care team who have thoroughly enjoyed getting to know your parents during this turbulent past few months in lock-down. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We wish you and your parents all the very best for the future.
I'd firstly like to thank every one of you that has been involved in caring for my gran. My gran thinks every member of staff that cares for her is wonderful. You all do an amazing job; it puts mine and my family's mind at rest, knowing my Gran is in capable hands. All the staff make my gran happy and settled. All the staff are extremely supportive at this worrying time. Thank you again.
Business response:
Thank you very much for those kind words, Heidi. We are delighted to hear that your gran and the rest of your family are very happy with our service. The carers very much enjoy visiting your gran and are proud to be making such a positive difference during this challenging time. Best wishes, Pete
I have nothing but praise for Bluebird Care, its leadership, its top-class and professional carers. They have cared for my mum and dad for 5-years going from 5-hours a day to 12 as their conditions worsened. They both had Alzheimer's Disease. I could contribute and feel part of care planning because I had access to the phone app. I could see daily records and keep in touch. My phone calls to my parents were better because I could refer to what they had been doing. The care team were always on time and always proactive in how... read more
Business response:
Dear Penny, thank you for your kind words, it really means a lot to us. It was a genuine pleasure caring for both your parents over the years. We wish you and your family all the very best. Take good care, Bluebird Care (Rushcliffe & Melton).
My mum's care was always of a very high standard. As her dementia progressed, she was at times challenging but the care she received was consistent throughout. Many of her carers went the extra mile supporting Mum and me as did the management who responded immediately when there was a crisis. Everyone was very patient with me at all times.
I have been impressed over several months with the efficiency of the care staff and sensed a genuine concern for my mother and excellent rapport between the staff and my mother. Without doubt my mother looked forward to their calls. The service given was a very personal one and I would recommend Bluebird without any reservation.
Bluebird Care have looked after Mum for a number of years and during this time they have treated her with care and compassion throughout. I have no hesitation in recommending Bluebird Care.
Bluebird Care Rushcliffe & Melton has a 4.8 star rating with 69 reviews.
Bluebird Care Rushcliffe & Melton is closed now. It will open at 9:00 a.m.