Bluebird Care Rushcliffe & Melton

4.8

Home Health Care
Nottingham

About this business

Healthcare Home Health Care

Location details

82 Grantham Rd, Radcliffe on Trent, Nottingham, NG12 2HY, United Kingdom

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.869 reviews

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Marie R

4 years ago

We got to the point where Mum needed a little extra care. We looked for carers online and contacted a couple to start with. We chose Bluebird as everything was easy to set up and the staff were efficient and friendly. We particularly liked the app which gave us information about visits and put our minds at rest. Mum looks forward to her visits from her ‘ladies’ and gets exactly the support we asked for. We have peace of mind that she is well looked after and it offers some respite to family members. Bluebird are reliable and... read more

Business response:

Thank you for your kind feedback, Marie. It means a lot to us here at Bluebird Care and I'll be sure to pass on your kind comments to the carers that support your mum. We wish you all the very best.

Reinhilde L

4 years ago

My father-in-law lost his dearest wife last year. He wasn't prepared for it and with being 91 years old, it wasn't easy to rebuild his life. After all, his family and I live in Belgium and Covid has not made it easy for us. Since he preferred to stay at home, we had to seek help at home. Thanks to his stepdaughter, who lives in the UK, we found help from Bluebird Care Rushcliffe & Melton. First for the household, later on for his medication, the main meals and the help with his personal care. During their shift, they chatted... read more

Business response:

Thank you very much for those kind words, Reinhilde. We are delighted to hear that you have been very happy with the care and support we've provided to your father-in-law during this difficult phase of his life. The carers have enjoyed getting to know him and are pleased to have made a difference during this challenging time. We wish you all the very best for the future and thank you for trusting in us. Best wishes, Pete

Nigel G

4 years ago

Bluebird Care has provided excellent support and care for my 91-year-old mother with mild to now severe, dementia and they have delivered their services in the most supportive and excellent manner. The primary carer was outstanding, providing timely morning, lunchtime and evening services during the most difficult of times - the pandemic. I would not hesitate in recommending both her and the Bluebird team for any type of care services project. The Bluebird team in the office were also outstanding with their responsiveness, u... read more

Business response:

Thank you so much for leaving such a positive and informative testimonial Nigel. Beaming reviews mean the world to our care team, and we'll be sure to pass on the feedback to those who cared for your mum, particularly the lead carer. We wish you, your mum, and the rest of the family all the very best for the future.

Val M

4 years ago

I cannot speak too highly about the care provided by everyone at Bluebird care. My elderly friend lived alone and being able to read the carers notes on a phone app, meant that I was always aware of changing conditions. The carers were so kind and considerate, even when my friend was a little tetchy. They spent time talking to her and supported both her and me as her condition worsened. Nothing was too much trouble for the Bluebird care team. The carers gave up their dinner times etc to stay with my friend whilst we waited f... read more

Business response:

Dear Val, thank you for taking the time to leave us such a positive review; it really is appreciated. It's been a difficult journey these past few months but we are all so pleased we were able to fulfil your friend's wish to remain living at home until the end. I'll be sure to pass on your kind words to the care team who I know were very humbled by the experience, and enjoyed getting to know her. Thank you for all your support along the way - she was very lucky to have you as a friend.

Helen G

4 years ago

I have been very impressed by the care my mum has received from the team at Bluebird Care. They arrive as near the time given as possible and if there are inevitable delays, then they let us know. Even on their busiest shifts, they always have a smile and cheery word for Mum. I’ll often hear laughs and high spirits coming from Mum’s room when the carers are here. They are very professional and always leave the room tidy, put any washing near the machine and generally go the extra mile. We never expected to have Mum come and ... read more

Business response:

Dear Helen, thank you very much for taking the time to leave such kind feedback about our care service. It's touching to know that the carers have really helped make a positive difference to your mum's life during this transitional phase and we trust that this will continue. All the very best and thanks again.

Graham D

4 years ago

Bluebird Care Rushcliffe & Melton were tasked with looking after my father's care for an extended period. My father had never been an "easy man," however, his dementia and Alzheimer's had seriously exacerbated matters. I found the team, caring, reassuring and accommodating to his needs. They looked after him and afforded the family the peace of mind that he was in great hands. They even took his deliveries and assisted in fitting appliances. They contacted me and returned all my messages promptly, professionally and displayi... read more

Business response:

Dear Graham, thank you for your wonderful feedback - your review has made our day! It's been a pleasure getting to know you and your dad over these past few years, and I know the care team will miss him dearly. Wishing you and the family all the very best.

John S

4 years ago

If you are looking for a care package for your loved ones then don’t look any further than Bluebird Care (Rushcliffe & Melton). Eight months ago we needed a care package for my Mum who was in the early stages of Dementia and just didn’t know where to start, so started trawling through reviews online. Thankfully we came across Bluebird Care and they guided us through every step of the way, including any changes we encountered to ensure Mum’s safety and wellbeing. Without a doubt, the service we received at every level was exc... read more

Business response:

Thank you for leaving a really thoughtful, positive review. The team here at Bluebird Care Rushcliffe & Melton is thrilled to hear such good feedback. It's been a pleasure getting to know you and caring for your lovely mum over these past 8 months. We hope you and your family are doing okay after this difficult past few weeks and wish you all the very best for the future.

M T

5 years ago

The quality of care provided to my mum has been consistently good and responsive to her changing needs. The team of carers are friendly and professional carrying out even the most personal tasks with compassion and respect for her dignity. There is no doubt that Mum would not have been able to continue to live independently in her own home without the support offered by Bluebird carers. More recently Mum was taken ill and one of the care team made an unscheduled visit out-of-hours, to check back on her; following up on her i... read more

Business response:

Thank you for your glowing feedback. It means a lot to us here at Bluebird Care and I'll be sure to pass on your kind comments to the team. We wish you and your mum all the very best.

Debbie F

5 years ago

Bluebird have looked after my mother for several years and I can honestly say that their continued, professional but personal care has been exceptional. Their priority to the care of my mum with respect and dignity is an example of how we can help our older generation keep their wishes and stay at home when their health is not as it was. The staff have always provided a high level of service and my mother had a close bond with many of them. Something we all hope for when putting the care of our loved ones in others' hands. A... read more

Business response:

Thank you for your wonderful feedback about the homecare services your mum received from us. It means a lot to the carers who continue to do their best during the most difficult of circumstances. It's been a pleasure getting to know you and your mum, and all the very best for the future.