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Bluebird Care Rushcliffe & Melton
- Home Health Care
- Nottingham
About this business
Location details
82 Grantham Rd, Radcliffe on Trent, Nottingham, NG12 2HY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After living alone for several years Mum had an illness at home including a fall and went into a medical centre in March 2020. When Mum went home, Bluebird Care suggested a plan of care three times a day and we were reassured to see it working. As time went on, Mum was able to enjoy better food without cooking and Bluebird also provided things like a home and fall alarm to call assistance if she fell whilst alone. Mum is now less mobile, so Bluebird comes four times per day to include evening drugs. More recently she has mov... read more
Business response:
Thank you very much for your wonderful review. It has been a pleasure supporting your mum on her journey over the past few years and we wish you both all the very best in this next chapter.
Communication to and from the office is quick and easy. Advice/help given when requested. The office staff are always polite and helpful. Carers are patient, understanding and caring and administer medication with care. Mum would find it helpful to have a weekly rota so that she would know who to expect and when (am, pm and evening) although she understands that it would be subject to change (sickness or holidays).
Business response:
Thanks for your kind feedback. We're delighted to hear you're very satisfied with the level of care and support provided to your mum. This really means a lot to the care team. We take on board your comments regarding the rota schedule. As you know, we have a mobile app that allows you to view the live care visit schedule for the week and you always have the option of printing a screenshot of the rota privately if needed. Alternatively, as we appreciate your mum would struggle to call us, the carers could always write down th... read more
A massive thank you! Bluebird Care has looked after my parent's over the last few years, they have all been amazing. We were recommended to use Bluebird Care by a friend and were not disappointed. The carers really get to know the people they care for and their extended families too. They have gone out of their way to accommodate their very different needs, this was especially noticeable with my mum who has Dementia. They are always on the end of the phone and the online system worked well for us, being able to check how the... read more
Business response:
Dear Linda, thank you very much for taking the time to leave such kind feedback about our care service. It's touching to know that the carers have really helped make a positive difference in your parents' lives over these past few years. I'm pleased to hear the online care notes/schedule system has also been of massive benefit. All the very best and thanks again.
Very happy with the service provided. I would certainly recommend Bluebird.
Business response:
Thank you for your feedback; it is much appreciated.
We want to say a big thank you for the support given to my mum. Every carer that came to our house was lovely, polite, helpful, professional and very caring, especially one lady who cheered up both my mum and dad on every visit, making them laugh and brightening up their day.
Business response:
Thank you so much for the glowing review! This was a pleasure to read. We are so pleased to hear you’ve been 100% satisfied with our services. We wish you and your family all the very best for the future.
Bluebird Care looked after my mum in her home for many years. The carers who went to my mum every day I felt really cared about her welfare and they became friends with my mum and me. I would recommend Bluebird Care to anyone who needs help in their own home and cannot thank them enough for what they did to help my mum until her passing in October. All the carers were trustworthy and reliable and had my mum’s best interests at heart.
Business response:
Dear Kathrine, thank you for your kind words, it really means a lot to us all here at Bluebird Care. It was a genuine pleasure caring for your mum over the past 6 years. We wish you and your family all the very best. Take good care.
Bluebird looked after my mother for about three years. Initially with just a few visits per week increasing, as her health declined, to four times a day. Without their care, mother would never have been able to remain in her own home, her absolute dearest wish. The care staff were brilliant. Kind, compassionate and thoughtful. The office staff were always on hand to answer questions, adjust the care plan as needed and were truly flexible. I have friends in other parts of the country that have huge problems arranging good, re... read more
Business response:
Dear Paul, thank you for your kind feedback, it really means a lot to us all here at Bluebird Care. The carers were extremely fond of your mum and looked forward to visiting her on a daily basis to help her remain living independently at home right to the very end. We wish you and your family all the very best. Thanks again.
The quality of care provided by the team at Bluebird has been and continues to be consistent and very responsive to Mum's ever-changing needs during the last 12 months. Without the Bluebird team, Mum would not have been able to continue to live in her own place with their planning and caring help this has been achieved and for that, I am most grateful. On a few occasions when Mum has taken a fall or is unwell the carer has stayed beyond the specified time slot until myself or my sister have arrived. This can be an hour or mo... read more
Business response:
Dear Jane, thank you for your kind feedback, it really means a lot to us all here at Bluebird Care. The carers are very fond of your mum and enjoy supporting her to remain living independently at home. Thanks again.
I cannot praise Bluebird Care Rushcliffe and Melton enough. The kindness, care and compassion shown and given to my Mum and me have been outstanding. Nothing is too much trouble for the ladies who visit her, and I have total peace of mind whilst I do my own job as a Carer. The Office staff are also brilliant, if I have a problem, I know I can call and they will do their utmost to help or advise me. I would recommend Bluebird Care to anyone who is looking for a home care provider. A very big well done to all staff, you are am... read more
Business response:
Dear Kathy, thank you for your wonderful feedback. It really means a lot to everyone here at Bluebird Care, especially under the current challenging circumstances. It is a pleasure working with you to support your mum to remain living independently at home.
Frequently asked questions about Bluebird Care Rushcliffe & Melton
How is Bluebird Care Rushcliffe & Melton rated?
Bluebird Care Rushcliffe & Melton has a 4.8 star rating with 69 reviews.
When is Bluebird Care Rushcliffe & Melton open?
Bluebird Care Rushcliffe & Melton is closed now. It will open at 9:00 a.m.