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Bluebird Care Shropshire

4.8

About this business

Location details

3, The Parade, Lansdowne Rd, Bayston Hill, Shrewsbury, SY3 0HT, United Kingdom

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WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
4.885 reviews
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W B's profile image
W B 
4 years ago

The Standard has been excellent. Carers are very helpful. 

Business response:

Thank you so much for taking the time to write a review; we really appreciate it! 

S D's profile image
S D 
4 years ago

Very caring and friendly service. Always will accommodate any request where possible. Have a dedicated team of carers and admin. The staff feel very fortunate to have my carers and help me with lots of things and a listening ear which always helps to share any worries or concerns and the happy things also. They make an invaluable difference in my life. 

Business response:

Thank you so much for taking the time to write a review; we really appreciate it! 

Daphne C's profile image
Daphne C 
4 years ago

Since my husband returned from hospital in an extremely poor state I have had to increase his Bluebird Care Shropshire with me acting as second carer. I have had first-hand knowledge of Bluebird carers procedure. I have found them thorough with hygiene etc and they are kind to him, treating him with dignity. 

Business response:

Thank you so much for taking the time to write a review, we really appreciate it! 

J B's profile image
J B 
4 years ago

Very friendly and approachable staff. Always willing to undertake a range of tasks. I just have to say what needs to be done. Very proactive in highlighting any issues relating to my care/health needs. Good liaison with my family. 

Business response:

Thank you so much for taking the time to write a review; we really appreciate it! 

E C's profile image
E C 
4 years ago

Carers are caring, helpful and perform their duties in a friendly efficient manner respectfully. Also friendly enough in speech and indeed making sure of one's dignity, safety and comfort with personal care. Professional at all times. 

Business response:

Thank you so much for taking the time to write a review; we really appreciate it! 

A B's profile image
A B 
4 years ago

Bluebird consistently provides care to a high standard. The carers are well led by a dedicated and intelligent management team. The care team are big-hearted, kind and positive. Bluebird thoroughly deserves its reputation for outstanding care delivery. 

Business response:

Thank you so much for taking the time to write a review; we really appreciate it! 

R A's profile image
R A 
4 years ago

Very pleased with the carers who visit me twice weekly. Their behaviour, manner and given attention are appreciated. The management and administration locally can be insofar it affects me and on occasions unsatisfactory, such as failing to inform me about changes in times of visits and substitution of carers. 

Business response:

Thank you for your feedback. Sincere apologies that you feel that some of our services have been unsatisfactory. We always try very hard to inform our customers or their nominated person of call changes. We will talk to the relevant part of the team again to ensure that this is resolved as soon as possible. 

M C's profile image
M C 
4 years ago

An astute manager who subtly eased my father into accepting he needed help. A very personal plan put into place for him. Carers were kind, caring, professional and especially to be commended for carrying out their job in the midst of the pandemic. Although caring for Mum they showed compassion and supported Dad and myself too. When carrying out respite time for dad we felt very confident to leave Mum with a carer for a few hours as this meant a lot. 

Business response:

Thank you so much for taking the time to write a review; we really appreciate it! 

S R's profile image
S R 
4 years ago

Bluebird Care have helped and supported me so much especially with my physical needs. My balance has improved and I haven't had any bad falls for a long time. 

Business response:

Thank you so much for your review; we really appreciate it! 

Frequently asked questions about Bluebird Care Shropshire

How is Bluebird Care Shropshire rated?

Bluebird Care Shropshire has a 4.8 star rating with 85 reviews. 

When is Bluebird Care Shropshire open?

Bluebird Care Shropshire is closed now. It will open at 7:00 a.m.