Bluebird Care Shropshire

4.8

Home Health Care
Shrewsbury

About this business

Healthcare Home Health Care

Location details

3, The Parade, Lansdowne Rd, Bayston Hill, Shrewsbury, SY3 0HT, United Kingdom

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Weekday	Schedule	Status
Mon	7:00 a.m. to 10:00 p.m.
Tue	7:00 a.m. to 10:00 p.m.
Wed	7:00 a.m. to 10:00 p.m.
Thu	7:00 a.m. to 10:00 p.m.
Fri	7:00 a.m. to 10:00 p.m.
Sat	7:00 a.m. to 10:00 p.m.
Sun	7:00 a.m. to 10:00 p.m.

4.889 reviews

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Patrick L

a month ago

Bluebird have provided care for both my mum and dad recently and I've been very impressed with their professionalism and the level of care provided. From dealing with Georgia and everyone else in the office, down to the carers visiting, they offer exceptional service and have provided me with peace of mind in a difficult time.

Business response:

Thank you for your kind feedback. We are delighted to hear that the care provided for both your mum and dad has given you peace of mind during a difficult time. Our team takes great pride in delivering compassionate and professional support, and we are extremely proud of all of them. Your comments are truly appreciated.

Paul R

a month ago

I need care to help and be safe with using the toilet and showering afterwards, currently talking three quarters of an hour and 5 times a week since August 2024. They are always polite, and helpful to someone who does a lot of his own care, the carer being there for safety in and out of the shower and if the floor needs mopping. It's always a pleasure to see these helpful people, and thank you

Business response:

Thank you very much for your kind review. We truly appreciate your feedback and are delighted to hear about your positive experience. We take great pride in the high standards of care we provide, and are so pleased that we can support you. Your comments mean a lot to our team, Thankyou again.

Sheila B

a year ago

I received the care and support I needed an extra pair of hands and fun helped me so much. I cant fault Bluebird Care, it was like having my children with me. My family could rest assured. I was safe and happy at home. Thank you all so much.

Business response:

Thank you so much for you review. We feel privileged that you chose our team to help you on your road to recovery and we love seeing how well you are doing now

Jan W

a year ago

Thanks to the exceptional care from everyone at Bluebird, my friend was able to stay in her own home for several years. This meant such a lot to her. Her carers were always so kind and friendly, and all her needs were met - above all expectations on more than one occasion when she'd had to attend A&E, for which we were very grateful. She liked her routine and always looked forward to her carer visits. She always spoke very highly of everyone. She's recently moved into residential care, which would have been much sooner witho... read more

Business response:

Thank you so much for taking the time to do this review. We are so happy to have been able to help your wonderful friend remain at home as long as possible. We are so proud of our care team, and agree that each and every team member, always strive to exceed expectations. Bluebird Care Shropshire are proud to have been part of your loved ones journey.

K P

2 years ago

Mum's carers are wonderful. They treat her kindly and with respect. Their attention to all details concerning her care is excellent. They are warm and friendly. They feel like part of Mum's family. She looks forward to their visits, as do I. Mum and I would be lost without them.

Iain D

2 years ago

In my experience with Bluebird, l have found all the carers without exception to be very polite, helpful, and pleasant. Nothing seems to be too much trouble and everything is done in a cheerful manner.

Business response:

Thank you so much for your very kind comments Iain, we are very proud of our care team and I will ensure that this gets passed on to them.

Bessie J

2 years ago

Arrival times of late, due to holidays, sickness and shortness of staff, have been somewhat chaotic. The staff are all excellent.

Business response:

Thank you for your review, Bessie. I totally agree, our staff are five-star! I apologise for the chaotic timings throughout the holiday period, we are striving to address this moving forward to give you better continuity.

Annie H

2 years ago

I cared for my 93-year-old mum at her home for the last two years of her life. I was exhausted and her mobility and dementia were getting worse. Bluebird Care came to visit and was open to any kind of help I requested. I can honestly say that the Bluebird carers' visits were a delight for Mum and a great support for me. They managed to arrange the same delightful carer every week for Mum's last months. She was experienced, sweet and her work was obviously a vocation. She gave Mum back the fun and chat that I was too tired to... read more

Business response:

Thank you so much for your wonderful review, Annie. It was a pleasure to care for your loved one. We pride ourselves on being able to go above and beyond for our customers and their families. I have passed your feedback on to the carer your mother had also and to the team.

Glenda R

3 years ago

Professional caring service thorough and reliable. Carers were happy to sit and chat with Mum never pushing her to eat if she said no. Great communication with the family. Initial visit was carried out with respect but was very informative and thorough in its information gathering. All be it the service was not required for very long, it was invaluable.

Business response:

Thank you for the all-round 5-star review, it is very much appreciated. We were delighted to have had the opportunity to care for your mum when she needed some additional support. We pride ourselves as a care business to offer the highest standards of care possible. Please do spread the word of the services Bluebird Care Shropshire can offer to anyone who also may need any extra support.