Bluebird Care Shropshire

4.8

Home Health Care
Shrewsbury

About this business

Healthcare Home Health Care

Location details

3, The Parade, Lansdowne Rd, Bayston Hill, Shrewsbury, SY3 0HT, United Kingdom

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Weekday	Schedule	Status
Mon	7:00 a.m. to 10:00 p.m.
Tue	7:00 a.m. to 10:00 p.m.
Wed	7:00 a.m. to 10:00 p.m.
Thu	7:00 a.m. to 10:00 p.m.
Fri	7:00 a.m. to 10:00 p.m.
Sat	7:00 a.m. to 10:00 p.m.
Sun	7:00 a.m. to 10:00 p.m.

4.877 reviews

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Sheila B

7 months ago

I received the care and support I needed an extra pair of hands and fun helped me so much. I cant fault Bluebird Care, it was like having my children with me. My family could rest assured. I was safe and happy at home. Thank you all so much.

Business response:

Thank you so much for you review. We feel privileged that you chose our team to help you on your road to recovery and we love seeing how well you are doing now

Jan W

10 months ago

Thanks to the exceptional care from everyone at Bluebird, my friend was able to stay in her own home for several years. This meant such a lot to her. Her carers were always so kind and friendly, and all her needs were met - above all expectations on more than one occasion when she'd had to attend A&E, for which we were very grateful. She liked her routine and always looked forward to her carer visits. She always spoke very highly of everyone. She's recently moved into residential care, which would have been much sooner witho... read more

Business response:

Thank you so much for taking the time to do this review. We are so happy to have been able to help your wonderful friend remain at home as long as possible. We are so proud of our care team, and agree that each and every team member, always strive to exceed expectations. Bluebird Care Shropshire are proud to have been part of your loved ones journey.

K P

a year ago

Mum's carers are wonderful. They treat her kindly and with respect. Their attention to all details concerning her care is excellent. They are warm and friendly. They feel like part of Mum's family. She looks forward to their visits, as do I. Mum and I would be lost without them.

Iain D

2 years ago

In my experience with Bluebird, l have found all the carers without exception to be very polite, helpful, and pleasant. Nothing seems to be too much trouble and everything is done in a cheerful manner.

Business response:

Thank you so much for your very kind comments Iain, we are very proud of our care team and I will ensure that this gets passed on to them.

Bessie J

2 years ago

Arrival times of late, due to holidays, sickness and shortness of staff, have been somewhat chaotic. The staff are all excellent.

Business response:

Thank you for your review, Bessie. I totally agree, our staff are five-star! I apologise for the chaotic timings throughout the holiday period, we are striving to address this moving forward to give you better continuity.

Annie H

2 years ago

I cared for my 93-year-old mum at her home for the last two years of her life. I was exhausted and her mobility and dementia were getting worse. Bluebird Care came to visit and was open to any kind of help I requested. I can honestly say that the Bluebird carers' visits were a delight for Mum and a great support for me. They managed to arrange the same delightful carer every week for Mum's last months. She was experienced, sweet and her work was obviously a vocation. She gave Mum back the fun and chat that I was too tired to... read more

Business response:

Thank you so much for your wonderful review, Annie. It was a pleasure to care for your loved one. We pride ourselves on being able to go above and beyond for our customers and their families. I have passed your feedback on to the carer your mother had also and to the team.

Glenda R

2 years ago

Professional caring service thorough and reliable. Carers were happy to sit and chat with Mum never pushing her to eat if she said no. Great communication with the family. Initial visit was carried out with respect but was very informative and thorough in its information gathering. All be it the service was not required for very long, it was invaluable.

Business response:

Thank you for the all-round 5-star review, it is very much appreciated. We were delighted to have had the opportunity to care for your mum when she needed some additional support. We pride ourselves as a care business to offer the highest standards of care possible. Please do spread the word of the services Bluebird Care Shropshire can offer to anyone who also may need any extra support.

Lynn L

2 years ago

Core group of carers who visit Dad on a regular basis are very respectful and kind to Dad and listen to him. Any issues are raised with my sibling immediately. Regular reviews with managers are arranged. Billing and rotas are always timely. Overall, very pleased with the service.

Business response:

We are delighted that you are very pleased with our high-quality all round care services for your dad and family members. We pride ourselves in going above and beyond our customer's expectations. Thank you for the 5-star review.

D W

2 years ago

I have found Bluebird's service to be excellent. All carers have been brilliant providing excellent care and sympathetic to my mother's needs. They have always been cheerful lifting her mood when needed.

Business response:

Thank you for your 5-star review. We pride ourselves in offering the highest standards of care and communication to both our wonderful customers and their families.