Bluebird Care Trafford

4.9

Home Health Care
Sale

About this business

Healthcare Home Health Care

Location details

Stamford House, Northenden Rd, Sale, M33 2DH, United Kingdom

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.968 reviews

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R T

a week ago

My Aunt has been receiving care from the Bluebirds for two years. I never fail to be impressed with just how kind and compassionate every member of the care team is and how they treat my aunt with dignity and respect at all times. Despite her needs changing from week to week, month to month everyone has bent over backwards to accommodate her, sometimes at very short notice without complaint. I cannot recommend Bluebird care highly enough.

Business response:

Thank you so much for taking the time to complete this review. It makes us so proud to know that you can see that we genuinely care and are able to meet any changing needs. Your Aunt is an absolute pleasure to care for and is a very important member of our Bluebird Care family. Thank you for trusting us with her care. Rebecca

M S

2 weeks ago

Carers always reliable and punctual. Log details of visits on open app after ever visit in adequate detail.Carry out care to Mum as per detail we provided Any issues communcated by phone call from provider,which is appreciated.

Business response:

Thank you for taking the time to complete this review, it is appreciated. We are pleased we have been able to increase the care provided for your Mum and that you as a family can read the care notes via our open app. We look forward to continuing to support your mum. Best wishes Rebecca.

Deirdre C

5 months ago

I was a bit nervous about contacting Bluebird Care, as it was the first time I had needed carers to look after my husband, but the Manager was so friendly and reassuring that I was put at ease straight away. She explained the whole process and came round to the house to assess what my husband's needs would be. She brought the assigned Carer to my house the day before I was due to go on holiday, to introduce him to me and my husband. He was very polite and friendly and I took him through the routine I had in place for my husb... read more

Business response:

We are so pleased you felt reassured that the live in care provided for your husband gave you no concerns so that you could have a well deserved family break. When we first spoke we discussed our quality service and from your review we can see that we met the high expectations set out at the forefront. Thank you for taking the time to complete this review, it means a lot to us and the team, and more importantly those people in a similar situation who may need reassurance over which provider to choose. Thanks again. Rebecca

Brian M

5 months ago

We had bluebird in 2023 in june and we were very happy with the service we had. In 2024 we had you again in June we had the ladies again and they were brilliant and my wife took them right away and really pleased with all the help she received.we would certainly recommend the bluebirds to everybody .many thanks once again for your help.

Business response:

We are so pleased that we were able to support you both this year, 2025 and last year. Having a couple of weeks respite makes such a difference. We look forward to supporting you again in the future. Thank you for taking the time to complete this review.

S E

11 months ago

Can not thank all the staff at Bluebird enough they have been so help and accommodating and take such good care of my mum, I would especially like to thank the Managers who have gone above and beyond to help me with care for my mum.

Business response:

Thank you for your kind words, it is always reassuring that our customers and their families feel well cared for. We try to be as flexible as we can and meet the needs of those we support. I will be sure to pass on your thanks to the team. Rebecca

J B

a year ago

Friendly staff. Felt comfortable during personal care as I was apprehensive beforehand. Helpful with tasks I was having difficulty with. Would certainly recommend them and would use them again if it were needed.

Business response:

Thank you for taking the time to complete this review, it is appreciated. We were pleased that we could offer you the short term support whilst you needed it. You know where we are should you need us again in the future. Thanks again.

R I

a year ago

We have had an excellent experience with Bluebird Care Trafford. They have been incredibly supportive and responsive to the unique needs of my son. The staff are compassionate, patient and well-trained, consistently demonstrating a genuine understanding of his challenges. They ensure he feels comfortable and engaged during every interaction. Communication has been seamless, with regular updates and a willingness to adapt as needed. It's clear that the well-being and happiness of their clients are their top priorities. Knowin... read more

Business response:

Thank you for taking the time to provide us with such a glowing review, it really is appreciated! As you know, we strive to deliver a premium care service and from your comments that gives us the confirmation that we are achieving that. We hope to continue to support your son for many, many years to come. Thanks again, Rebecca.

J S

a year ago

Bluebird Care was recommended to us by my cousin but we live in a different area. It has been a successful find, only stopping because I took early retirement and can look after my mum. But should I need any additional support, I've asked the manager if I can pick the help again when needed. The staff are friendly and given my mum someone to chat with during a long day when I was at work. Highly recommended and again, thank you for your help.

Business response:

Thank you for taking the time to complete a review for us, it really is appreciated. We are pleased that you and your mum have benefited from the care we have provided. We hope to see you again in the future, our door is always open.

W E

a year ago

I would highly recommend Bluebird Care Trafford, they have been fantastic and very professional from the initial meeting with myself and my mum. Great care was taken to ensure that my mum's needs were taken into account as she wished to keep her independence but still receive care. Every single carer who came into contact with my mum was fantastic and certainly, in my eyes, went above and beyond the expected level of care. I have no hesitation in recommending this service.

Business response:

Thank you for taking the time to complete the review for us. Your words will certainly give confidence to those searching for care. We are proud that you and your family were able to see the dedication and passion we have for quality care. We will ensure your compliments are passed on to the team. Thank you again.