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Bluebird Care Trafford
- Home Health Care
- Sale
About this business
Location details
Stamford House, Northenden Rd, Sale, M33 2DH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mum has been with Bluebird Care for some years now and overall the care provided by them is very good. The carers are friendly, attentive and professional in what they do. As Mum's needs have changed, Bluebird have consulted with the family and adapted their care accordingly.
Business response:
Thank you, David, for your kind words and for taking the time to give us a review. We always strive to meet the changing needs of the person we are caring for and as the director, I am pleased that the team are meeting those needs. We hope to care for your mum for many more years to come.
We have recently started using Bluebird following a recommendation by social care. Mum has been very reluctant to accept help as she doesn’t understand why she needs it. It’s taken a bit of trial and error working out the best routine, but Bluebird have been helpful, patient and kind in their approach, have advised us regarding medication support and although Mum still doesn’t understand (due to her Alzheimer’s) why she needs help, she accepts the carers into her home and I know she feels comfortable with them. They have man... read more
Business response:
Thank you for this positive review. We are pleased that those relationships are being built and that you are reassured and able to check in to see how everything is going via our app. Thanks again.
Bluebird has been looking after my father since October 2021, visiting him four times a day. I have been very impressed with all aspects of their service. The management is very proactive (making suggestions where needed) and has taken a lot of care in making detailed notes to ensure all my father's needs are met. I feel confident in the sensitive manner that they monitor concerns with any health issues and communicate with me. I find the app really helpful and if I have any queries I receive a prompt response from the offic... read more
Business response:
We are really grateful for your very kind and thoughtful and encouraging review. We truly appreciate it! It's a privilege to be able to support your father who we have known for many years now, having initially supported him with care for his beloved wife. It actually takes not just an ("Outstanding"! Thank you!) home care company, but also a true partnership with customers and families who also care and are engaged and supportive with care for themselves and their loved-ones. This is what you do for your father, which is ra... read more
My son absolutely LOVES each and every one of the carers who come to take him out and they always have such nice things to say about him. He can never get out of the house quick enough and he's always so happy to see them and they are always so happy to see him. What I love most is how much he has progressed since having Bluebird and myself and his dad have noticed a real difference in him and how much he's calmed down and he's maturing as well which is an absolute joy to see!
Business response:
WOW! Thank you very much for this amazing and very kind review! We are truly delighted with how pleased you are with what we do for your son. Here at Bluebird Care Trafford, part of our company values are to be 'Fun and Passionate', and in this case hearing that your son is always so happy to see our carers, is deeply appreciated by all members of the team. We are beyond delighted to hear just how much your son has progressed since he's been with us, and we want to say thank you for letting us care for your son and for putti... read more
Attentive, approachable and friendly. Always happy to help and listen when we have requests. Punctual and respectful of when entering our home. Covid compliant.
Business response:
Thank you very much for your kind and hugely positive review, we very much appreciate it. Best wishes and warm regards.
My son has been with Bluebird Care for over a year now. The staff are very friendly calm and collective as my child has a very rigid routine which everyone at Bluebird Care has been very accommodating towards. The staff are always on time and very communicative. If a care worker is running late, which rarely happens the office will always inform me beforehand so my child doesn't get upset due to lateness and I always get a detailed handover. My child has taken to the carers so well he even refers to them as his friends.
Business response:
Thank you very much for taking the time to write this honest and kind review. We really appreciate you putting your trust in us and letting us care for your son. We are so happy to hear that you are happy with our services. Best wishes and warmest regards, from all of us at Bluebird Care Trafford.
The team in the office care and are extremely helpful. As a daughter, they take the pressure as they deal with other health providers. The carers again "care", treat Mum with dignity. Attention to detail - meals are well presented.
I am very happy with the care that I receive from my two live-in carers. They look after all my needs and treat me with dignity. I particularly enjoy the company and laughs we have between us.
My husband, who is the service user, suffered a hemorrhagic stroke 14 years ago and needs help with washing, dressing, toileting, etc. We have used Bluebird Care (Trafford) for the past year for some respite. We have found everybody we have met extremely conscientious and always prepared to meet all requirements in a helpful, professional manner. We are very pleased we chose Bluebird to help us.
Business response:
Thank you very much for your very honest and inspiring review. We are delighted how pleased you are with what we do for you. We love making our customers happy! Best wishes, all the team at Bluebird Care Trafford.
Frequently asked questions about Bluebird Care Trafford
How is Bluebird Care Trafford rated?
Bluebird Care Trafford has a 4.9 star rating with 72 reviews.
When is Bluebird Care Trafford open?
Bluebird Care Trafford is closed now. It will open at 9:00 a.m.