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Bluebird Care Wiltshire North
- Home Health Care
- Bradford-on-Avon
About this business
Location details
2 Kingston Square, Bradford-on-Avon, BA15 1FH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird are currently providing care to both my grandparents and this has made such a positive impact on their lives. They look forward to Bluebird visiting and have been a support to myself personally during this challenging time. They are excellent at listening to any changes that need to be made and have been so flexible with their schedule. A fantastic choice of care provider and absolutely live up to their rating.
Business response:
Thank you for leaving a positive review it's good to know we are getting it right
We are a family of four with two neurodivergent children. The summer holidays has always been a struggle, especially when the children need 1:1 care, so we had a carer come in to help with the children 6 days a week. We had a team of carers and they have all been incredible. Having them here meant we could enjoy each other's company and actually get some things done around the house. Every carer was friendly, helpful, and willing to go the extra mile to make sure that we were all calm. I will miss every single one of them an... read more
Service provided is really good. Bluebird accommodates last minute changes as well which is fantastic. The only negative comment I would put down is the constantly changing new faces to provide the weekly 5 hour care to my son. I wish there was some consistency to the carer provided as it takes time to build the bond between the carer and the client. A familiar face will really help rather than a new face every week.
Business response:
Thank you for your review. We are sorry that sometimes changes are made. We will do our best to keep these to a minimum going forward.
The company provides an extremely professional service, visibly providing great care for both their clients and staff. The particular carer that works for my great aunt provides exemplary care and regularly goes above and beyond to ensure the best care is provided. That is complimented by the support/office staff who are equally supportive to both my aunt and the carer.
Business response:
Thank you for taking the time to review our care. We use all feedback to improve our range of services.
When my Mother.suffered from recurring medical issues, Bluebird Care responded quickly to my request for extra help. They changed the schedule to accommodate the extra visits my Mother required.. The friendly care staff treated her with kindness & respect. Nothing was too much trouble for them in helping my Mother to recover.
Business response:
Thank you for your review. We appreciate it and use all feedback to improve where required.
This is a very good service. The Bluebirds are generally on time, difficult in an area with peculiar traffic conditions. They perform their tasks with care and kindness and respect for my husband's dignity and condition. They have frequently to work alongside district nurse and support her as much as they can. Communication with the office is good, the staff being cheerful and friendly with a can-do attitude.Schedules and changes are updated in efficient and timely way. Any concerns have been addressed.
Business response:
Thank you for taking the time to review our service. We appreciate it and use all feedback to improve.
I have been happy with the way matters have been dealt with concerning my mother's care. Thank you .....................................................................................................
Business response:
Thank you for your review We are pleased you are happy with our care
I am very pleased with the care service provided. It does not matter which staff turn up they all do good work and get all the required jobs done.So I am not thinking oh I hope such an such does not turn up because they are not much good , as they are without exception all brilliant.
Business response:
Thank you for taking the time to leave a review. We value your feedback and use it to improve our services
I am so grateful for the Bluebird team looking after my Mum, they are always friendly and kind when they turn up and very gentle and respectful of Mum. They assist my Dad with his caring duties and I know that a few carers have become like friends to Mum & Dad both. The team are always looking out for my parents and let me know if anything is slipping or they think they need more help. They have been keen to assist in care/funding reviews and are always flexible if we need a one-off change of time. Thank you for all your har... read more
Business response:
Thank you for your positive review. We appreciate it.
Frequently asked questions about Bluebird Care Wiltshire North
How is Bluebird Care Wiltshire North rated?
Bluebird Care Wiltshire North has a 4.7 star rating with 71 reviews.
When is Bluebird Care Wiltshire North open?
Bluebird Care Wiltshire North is closed now. It will open tomorrow at 8:30 a.m.