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Bluebird Care Wiltshire North

4.7

About this business

Location details

2 Kingston Square, Bradford-on-Avon, BA15 1FH, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.768 reviews
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Damar T's profile image
Damar T 
a week ago

Service provided is really good. Bluebird accommodates last minute changes as well which is fantastic. The only negative comment I would put down is the constantly changing new faces to provide the weekly 5 hour care to my son. I wish there was some consistency to the carer provided as it takes time to build the bond between the carer and the client. A familiar face will really help rather than a new face every week. 

Business response:

Thank you for your review. We are sorry that sometimes changes are made. We will do our best to keep these to a minimum going forward. 

Steve L's profile image
Steve L 
a week ago

The company provides an extremely professional service, visibly providing great care for both their clients and staff. The particular carer that works for my great aunt provides exemplary care and regularly goes above and beyond to ensure the best care is provided. That is complimented by the support/office staff who are equally supportive to both my aunt and the carer. 

Business response:

Thank you for taking the time to review our care. We use all feedback to improve our range of services. 

J D's profile image
J D 
a week ago

When my Mother.suffered from recurring medical issues, Bluebird Care responded quickly to my request for extra help. They changed the schedule to accommodate the extra visits my Mother required.. The friendly care staff treated her with kindness & respect. Nothing was too much trouble for them in helping my Mother to recover. 

Business response:

Thank you for your review. We appreciate it and use all feedback to improve where required. 

Christine M's profile image
Christine M 
2 weeks ago

This is a very good service. The Bluebirds are generally on time, difficult in an area with peculiar traffic conditions. They perform their tasks with care and kindness and respect for my husband's dignity and condition. They have frequently to work alongside district nurse and support her as much as they can. Communication with the office is good, the staff being cheerful and friendly with a can-do attitude.Schedules and changes are updated in efficient and timely way. Any concerns have been addressed. 

Business response:

Thank you for taking the time to review our service. We appreciate it and use all feedback to improve. 

Peter A's profile image
Peter A 
3 weeks ago

I have been happy with the way matters have been dealt with concerning my mother's care. Thank you ..................................................................................................... 

Business response:

Thank you for your review We are pleased you are happy with our care 

Paul B's profile image
Paul B 
3 weeks ago

I am very pleased with the care service provided. It does not matter which staff turn up they all do good work and get all the required jobs done.So I am not thinking oh I hope such an such does not turn up because they are not much good , as they are without exception all brilliant. 

Business response:

Thank you for taking the time to leave a review. We value your feedback and use it to improve our services 

Nicky R's profile image
Nicky R 
3 weeks ago

I am so grateful for the Bluebird team looking after my Mum, they are always friendly and kind when they turn up and very gentle and respectful of Mum. They assist my Dad with his caring duties and I know that a few carers have become like friends to Mum & Dad both. The team are always looking out for my parents and let me know if anything is slipping or they think they need more help. They have been keen to assist in care/funding reviews and are always flexible if we need a one-off change of time. Thank you for all your har... read more

Business response:

Thank you for your positive review. We appreciate it. 

Amanda J's profile image
Amanda J 
3 weeks ago

Bluebird stepped in when my husband suddenly needed care and I had a holiday booked. I found the assessment process and guidance invaluable and the respite package was set up swiftly. We continued to use Birdbird on a weekly basis to provide support when I was unable to be around due to grandparenting duty. They have always listened to our requests and done their best to fulfil them which is greatly appreciated. 

Business response:

Thank you for taking the time to review our service. We appreciate your feedback. 

G F's profile image
G F 
a month ago

My mother had a fall, the career comforted her made her comfortable and kept her fluids up, until a family member arrived. Daily visits and carful administration of medication, leaving family to have a better relationship with mum, with out this help she wouldn't be able to live independently which could put pressure on family relationships. 

Business response:

Thank you for taking time to leave such a positive review We are proud of our service and use all feedback to develop and improve 

Frequently asked questions about Bluebird Care Wiltshire North

How is Bluebird Care Wiltshire North rated?

Bluebird Care Wiltshire North has a 4.7 star rating with 68 reviews. 

When is Bluebird Care Wiltshire North open?

Bluebird Care Wiltshire North is closed now. It will open at 8:30 a.m.