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Bluebird Care Wiltshire North
- Home Health Care
- Bradford-on-Avon
About this business
Location details
2 Kingston Square, Bradford-on-Avon, BA15 1FH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We found Bluebird Care to be excellent, and built up my husband's confidence in a way that has been unbelievably valuable. We found them reliable, punctual and gentle and are most grateful to all of them.
Business response:
Thank you for leaving such a positive reviewWe appreciate it.
The care over the last 12 months has varied from Excellent to unsatisfactory, but it is allowing my mother to stay in her home which is her wishes. At the moment she is very happy with the ladies who are looking after her.
Business response:
Thank you for your review.We take all feedback seriously and use it to improve our range of services. We would welcome a conversation to discuss any areas where you feel we have not reached our usual high standards.
I have been looked after by Bluebird for the past five months. I have found the Bluebird carers to be very conscientious and caring in a genuine way. They have responded to the occasional difficult situation in a very professional and sensitive manner.
Business response:
Thank you for taking the time to leave a positive review.We appreciate it and use all feedback received to improve our services.
The carers from Bluebird Care who visit my parents are mostly punctual for visits. Delays are usually communicated to my parents by phone from the office. My parents are treated with dignity, respect and compassion. All tasks are carried out by the carers as agreed. There is a small team of carers who visit mum and dad which works really well for them as there is continuity and familiar faces which helps them build a working relationship. Mum and dad receive a weekly schedule so they know what time and which carer will be vi... read more
Business response:
Thank you for leaving such a positive review. We appreciate it.
Mum has been cared for wonderfully by Bluebird Wiltshire North for the past two and a half years. We have been fortunate to have one superb live-in carer for much of that time, with an excellent stand in when she is away. The care and compassion delivered is second to none, plus our current lady is a good cook too. The office oversee the account closely, with weekly visits, reviews with me, and the admin is always spot on too. We are confident we made the best choice when we were seeking care for Mum.
Business response:
Thank you for taking the time to leave a review we appreciate it.
We started to use Bluebirds, our local care-provider, when my husband became unwell and in need of more assistance than I could give alone. They have proved to be reliable, punctual and most of all, careful and cheerful with the excellent care they give each day. They proved flexible when working round my husband's hospital admissions, going the extra mile when he was discharged suddenly. Now his health is slowly improving, they are helping us to manage this too.
Business response:
Thank you for your positive review. We appreciate it. All feedback is used to improve and enhance the support provided.
My father has been using Bluebird for a year now and the service is always of a high standard. All the care givers are friendly and professional providing physical care and emotional support. The carers ensure fluids are always available and my father maintains a good fluid intake and output even in this weather but is reluctant to eat in hot weather and is encouraged by all the carers to have something at each meal time even when not hungry. This helps maintain his strength and independence. As always, in a team, one or two... read more
Business response:
Thank you, Cheryl, we appreciate you taking the time to leave such a positive review of our service.
Carers are kind, responsive & understanding. Administrative staff are also good as I often need to change arrangements due to hospital visits/appointments & they do their best to accommodate these changes, often at short notice. Persistent changes in medication needs are also addressed efficiently. I am more than satisfied with the daily care Bluebird provides to my mother-in-law and would be happy to recommend them.
Business response:
Thank you, Dawn,Your feedback is much appreciated.
I am very pleased with the service provided to our father. The care team are reliable, kind and considerate. There have been times when our father has been confused and the carer in attendance has gone to special lengths to reassure and settle him. The reports that the carers leave are very helpful to me as I live far away and can guage how things are going for Dad. Communication is excellent, both in the carers detailed reports at each visit and the liaison with office staff. All concerns and queries are dealt with as a mat... read more
Business response:
We want to thank you for your kind review.Keeping our customers safe and at home is at the forefront of everything we do.We are pleased to hear you feel we are doing what we say we will.
Frequently asked questions about Bluebird Care Wiltshire North
How is Bluebird Care Wiltshire North rated?
Bluebird Care Wiltshire North has a 4.7 star rating with 68 reviews.
When is Bluebird Care Wiltshire North open?
Bluebird Care Wiltshire North is closed now. It will open at 8:30 a.m.