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Bluebird Care Wiltshire North

4.7

About this business

Location details

2 Kingston Square, Bradford-on-Avon, BA15 1FH, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.771 reviews
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Amanda J's profile image
Amanda J 
7 months ago

Bluebird stepped in when my husband suddenly needed care and I had a holiday booked. I found the assessment process and guidance invaluable and the respite package was set up swiftly. We continued to use Birdbird on a weekly basis to provide support when I was unable to be around due to grandparenting duty. They have always listened to our requests and done their best to fulfil them which is greatly appreciated. 

Business response:

Thank you for taking the time to review our service. We appreciate your feedback. 

G F's profile image
G F 
7 months ago

My mother had a fall, the career comforted her made her comfortable and kept her fluids up, until a family member arrived. Daily visits and carful administration of medication, leaving family to have a better relationship with mum, with out this help she wouldn't be able to live independently which could put pressure on family relationships. 

Business response:

Thank you for taking time to leave such a positive review We are proud of our service and use all feedback to develop and improve 

Elizabeth B's profile image
Elizabeth B 
a year ago

We found Bluebird Care to be excellent, and built up my husband's confidence in a way that has been unbelievably valuable. We found them reliable, punctual and gentle and are most grateful to all of them. 

Business response:

Thank you for leaving such a positive reviewWe appreciate it. 

Nicholas V's profile image
Nicholas V 
a year ago

The care over the last 12 months has varied from Excellent to unsatisfactory, but it is allowing my mother to stay in her home which is her wishes. At the moment she is very happy with the ladies who are looking after her. 

Business response:

Thank you for your review.We take all feedback seriously and use it to improve our range of services. We would welcome a conversation to discuss any areas where you feel we have not reached our usual high standards. 

D G's profile image
D G 
a year ago

I have been looked after by Bluebird for the past five months. I have found the Bluebird carers to be very conscientious and caring in a genuine way. They have responded to the occasional difficult situation in a very professional and sensitive manner. 

Business response:

Thank you for taking the time to leave a positive review.We appreciate it and use all feedback received to improve our services. 

Tina J's profile image
Tina J 
a year ago

The carers from Bluebird Care who visit my parents are mostly punctual for visits. Delays are usually communicated to my parents by phone from the office. My parents are treated with dignity, respect and compassion. All tasks are carried out by the carers as agreed. There is a small team of carers who visit mum and dad which works really well for them as there is continuity and familiar faces which helps them build a working relationship. Mum and dad receive a weekly schedule so they know what time and which carer will be vi... read more

Business response:

Thank you for leaving such a positive review. We appreciate it. 

Liz H's profile image
Liz H 
a year ago

Mum has been cared for wonderfully by Bluebird Wiltshire North for the past two and a half years. We have been fortunate to have one superb live-in carer for much of that time, with an excellent stand in when she is away. The care and compassion delivered is second to none, plus our current lady is a good cook too. The office oversee the account closely, with weekly visits, reviews with me, and the admin is always spot on too. We are confident we made the best choice when we were seeking care for Mum. 

Business response:

Thank you for taking the time to leave a review we appreciate it. 

Christine M's profile image
Christine M 
a year ago

We started to use Bluebirds, our local care-provider, when my husband became unwell and in need of more assistance than I could give alone. They have proved to be reliable, punctual and most of all, careful and cheerful with the excellent care they give each day. They proved flexible when working round my husband's hospital admissions, going the extra mile when he was discharged suddenly. Now his health is slowly improving, they are helping us to manage this too. 

Business response:

Thank you for your positive review. We appreciate it. All feedback is used to improve and enhance the support provided. 

Cheryl M's profile image
Cheryl M 
a year ago

My father has been using Bluebird for a year now and the service is always of a high standard. All the care givers are friendly and professional providing physical care and emotional support. The carers ensure fluids are always available and my father maintains a good fluid intake and output even in this weather but is reluctant to eat in hot weather and is encouraged by all the carers to have something at each meal time even when not hungry. This helps maintain his strength and independence. As always, in a team, one or two... read more

Business response:

Thank you, Cheryl, we appreciate you taking the time to leave such a positive review of our service. 

Frequently asked questions about Bluebird Care Wiltshire North

How is Bluebird Care Wiltshire North rated?

Bluebird Care Wiltshire North has a 4.7 star rating with 71 reviews. 

When is Bluebird Care Wiltshire North open?

Bluebird Care Wiltshire North is closed now. It will open at 8:30 a.m.