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Bluebird Care Wiltshire North

4.7

About this business

Location details

2 Kingston Square, Bradford-on-Avon, BA15 1FH, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.768 reviews
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Sarah P's profile image
Sarah P 
3 years ago

We have experienced good and attentive care from Bluebird agency. Thank you. I appreciate the fact that you listen to my dad's needs and make the necessary changes. One wish is we would like to see Dad taken out in his wheelchair - maybe to the shop, just to get some fresh air. We need to also feed him up and give encouragement to him to eat what and when he wants (10/10 - excellent). 

Business response:

Thank you for your positive review. We use all feedback to drive improvement across our services. 

Janice L's profile image
Janice L 
3 years ago

Bluebird care took my son on recently as a client we have had many unsuitable agencies which. Didn't help my sons mental health. He now has male care with the ability to chat. Take my son out personal care with smile. Which as uplifted. My son. To what he truly is ! Forever grateful to have the happy son. Having good care is so important as its the only break I get. I feel happy knowing byron is happy ! 

Business response:

Thank you for your positive review, we use all feedback to improve our services. 

Robert A's profile image
Robert A 
3 years ago

We found the organisation of the carers to be very efficient. We also found the carers to be of a very high standard, being kind, compassionate and understanding. Their patience in dealing with my 98-year-old mother was excellent. We would have no hesitation in recommending Bluebird to others requiring the same service. 

Business response:

Thank you for your positive review. We use all feedback to drive improvement to our services. 

Z G's profile image
Z G 
3 years ago

Excellent, very positive and always caring. Many thanks. 

Business response:

Thank you for your positive review, we use all feedback to drive improvements to our services. 

Ray S's profile image
Ray S 
3 years ago

The live-in care team were most professional in the way that they engaged with myself as POA and the client. I found the initial assessment to be very comprehensive, which gave us confidence in the care that was to be provided. The leadership team were in direct contact with us at all times and provided us with the support that we needed. The carer provided was a most attentive carer, and we could not have wished for better. The carer was with him right to the end when he passed away, and for a young man, he dealt with this ... read more

Business response:

Thank you for your review. We use all feedback to drive improvements within our business. 

Jane D's profile image
Jane D 
3 years ago

All my carers are amazing. They treat me with respect but also show their high level of knowledge in care matters as the high level of training shows and is very reassuring. I feel as safe as I did with the nurses who looked after me in the hospital. Along with all that, they lift my spirits every morning. My ladies clearly love what they're doing and definitely take pride in how they do everything, and this is where the feeling safe comes into my daily experience, so thank you every one. 

Business response:

Thank you for taking the time to leave us your review. We use all feedback to drive improvements to our care. 

Anita B's profile image
Anita B 
4 years ago

When my mother-in-law needed 24-hour care. We got in contact with Bluebird and they soon got us a carer. She is very caring and very patient with my mother-in-law. I could not want an any better person to look after her. My mother-in-law can get moody but the carer takes it all in her stride. She just waits so she can talk to her sensibly. She cooks for her, cleans the house and looks after her. So my mother-in-law can stay in her own home and she is very happy with the caring she gets. She loves the carer. . 

Business response:

Thank you for your very positive review we use all feedback to drive continued improvement across all services. 

Alison S's profile image
Alison S 
4 years ago

Bluebird carers have been wonderful with my 95-year-old mum. They have been great company for her and been able to encourage her to eat, something I was unable to do. The transition from one carer to the next was seamless and I really value the work that has gone into providing live-in care. Mum is now able to stay in her own home and has made a wonderful friend of her main carer. The family can now relax- thank you so much. 

Business response:

Thank you for your review we are pleased to be able to support your Mum to remain in her own home. 

Gilly's profile image
Gilly 
4 years ago

My sisters and I would like to thank you and your staff for your care, love and support shown to our Mum over the years, but particularly since August 2020. Having a stranger to support you when still wanting to be independent is never easy, but your staff made the transition as painless and cheerful as possible and showed Mum great compassion as she became frailer. We also found your staff very helpful and supportive as we became increasingly aware of our Mum’s pending passing. Thank you. 

Business response:

Thank you for taking the time to review our services. We use all feedback to learn and make changes where needed. 

Frequently asked questions about Bluebird Care Wiltshire North

How is Bluebird Care Wiltshire North rated?

Bluebird Care Wiltshire North has a 4.7 star rating with 68 reviews. 

When is Bluebird Care Wiltshire North open?

Bluebird Care Wiltshire North is closed now. It will open at 8:30 a.m.