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Bluebird Care Wiltshire North
- Home Health Care
- Bradford-on-Avon
About this business
Location details
2 Kingston Square, Bradford-on-Avon, BA15 1FH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Carers are kind, responsive & understanding. Administrative staff are also good as I often need to change arrangements due to hospital visits/appointments & they do their best to accommodate these changes, often at short notice. Persistent changes in medication needs are also addressed efficiently. I am more than satisfied with the daily care Bluebird provides to my mother-in-law and would be happy to recommend them.
Business response:
Thank you, Dawn,Your feedback is much appreciated.
I am very pleased with the service provided to our father. The care team are reliable, kind and considerate. There have been times when our father has been confused and the carer in attendance has gone to special lengths to reassure and settle him. The reports that the carers leave are very helpful to me as I live far away and can guage how things are going for Dad. Communication is excellent, both in the carers detailed reports at each visit and the liaison with office staff. All concerns and queries are dealt with as a mat... read more
Business response:
We want to thank you for your kind review.Keeping our customers safe and at home is at the forefront of everything we do.We are pleased to hear you feel we are doing what we say we will.
Happy with the service provided live in carer has been outstanding , communication has been good and both my relatives have been very well cared for. If there have been any concerns they have been addressed promptly.
Business response:
Thank you for your positive review and for choosing Bluebird Care Wiltshire North.
I am the daughter of a service user. I find the service overall very good, reliable commited staff always smiling and willing to meet my mothers needs. The staff interact and communicate very well with mother, my sister finds it easie to access information on the visit and moms interaction, weither she has had personal care, food drink etc. Mother likes the carer and she's happy with the service.
Business response:
Thank you for leaving such a positive review, we appreciate it.We use all feedback to improve our range of services
Bluebird stepped in very quickly to provide a respite package when my husband suddenly needed care and I had a special holiday for myself and a relative already booked and paid for. They provided an excellent service morning and evening to assist my daughter who was supervising his care. They are warm, caring team and my husband was well looked after during my abscence.
Business response:
Thank you for taking the time to leave such a positive review.We are pleased you were able to enjoy your holiday as planned.Should you need us again in the future please reach out.
As a family we have used Bluebird Care three times now for different ageing family members in need of home care. Bluebird were very reactive and on two occasions managed to provide us with carers only a few days before Christmas which was very much a last minute thing. Sadly the last time we used them was for my Dad for the last two weeks of his life. It was a quick decision as a family that we needed help as we could see our Dad was deteriorating. We spoke with Bluebird literally a couple of days before Christmas and they m... read more
Business response:
Thank you for taking the time to leave us such a positive review. We appreciate it.We use all feedback to improve our range of services.
I was always treated politely and my phone calls were always answered. I had excellent help from the organiser. All the carers were satisfactory or more, and two of them were outstanding, these two found extra things to do and were very easy to be with. All the carers were polite and helpful. Thank you.
Business response:
Thank you for taking the time to complete a review. We use reviews to improve our range of services and value your feedback.
The carers have all been polite, friendly and caring.
Business response:
Thank you for taking the time to review the service you receive all feedback is used to improve the care we provide.
Bluebird Care is a well-managed and caring service provider. Staff are generally consistent, friendly and professional, never appearing rushed. I would be happy to recommend Bluebird to anybody needing home care services.
Business response:
Thank you for taking the time to leave such a positive review we really appreciate it. We use all feedback to improve our range of services.
Frequently asked questions about Bluebird Care Wiltshire North
How is Bluebird Care Wiltshire North rated?
Bluebird Care Wiltshire North has a 4.7 star rating with 71 reviews.
When is Bluebird Care Wiltshire North open?
Bluebird Care Wiltshire North is closed now. It will open at 8:30 a.m.