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bluefrog Plumbing + Drain of North Dallas
- Plumbing
- Frisco, TX
About this business
Location details
122 Rose Ln, Ste. K1, Frisco, TX, 75036, United States
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does not communicate changes to schedule. did not cleanup properly after work. added cover to pipes only after city inspection failed damaged phone/cable line of neighbor
Paid Bluefrog Plumbing over $800 to locate a water leak. Although they never found the leak, they cut a large hole in my bathroom wall that I now have to pay someone to repair. It appears their business model is to get the plumber out to the job, do some minor work, regardless of if it solves the problem or not and bill you for the work you didn't need in the first place. Also, I had to pay upfront before they did anything. The next work day I hired a professional Master plumber and he found the leak within 30 minutes. Becau... read more
Scratched hardwood flooring and damaged hardwood stairs from moving the water heater upstairs. They said they were going to repair it but never heard back from them. Would not recommend.
Eh.
Bad quality of work, the expensive price quoted, cheap materials used, was promised to have same water pressure, received half of the original water pressure after work completed, despite telling many times to fix the pipe issue, no care was shown to correct it, during backfill, the garden irrigation pipes were broken as they were not careful with stomping, had to hire people afterward to fix it, the company never called back to review the project satisfaction.
The water is still leaking. The problem still has not been resolved.
Bad attitude.
The bid was more than 2X competition. This was for an undermount sink replacement and replacement of a faucet/disposal (Labor only). Not competitive. Person bidding work was on time and courteous.
Business response:
We appreciate the feedback. Based on our communication you did not have the sink installed by a licensed plumbing company rather you used a counter company which is an unlicensed and unregulated industry so their cost to do business is far less than needed to meet the stringent requirements for plumbers in the state of Texas.
The cost was extreme for the job. I did agree to get it done and they did a good job. Discussing the cost with the owner he did agree to return a portion of a membership I did not know was a part of the cost. Your organization was part of the cost which I was told was $65.00 to him and any others you gave the lead to. I will handle future needs differently.
Business response:
I am sorry you felt the price was high, I think if you shop other plumbing companies, you will find we are competitively priced. Very few owner would follow up on a small job but we value each and every customer we serve regardless the size of the job!
Frequently asked questions about bluefrog Plumbing + Drain of North Dallas
How is bluefrog Plumbing + Drain of North Dallas rated?
bluefrog Plumbing + Drain of North Dallas has a 4.8 star rating with 1,199 reviews.
When is bluefrog Plumbing + Drain of North Dallas open?
bluefrog Plumbing + Drain of North Dallas is open now. It is open 24/7.