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bluefrog Plumbing + Drain of North Dallas
- Plumbing
- Frisco, TX
About this business
Location details
122 Rose Ln, Ste. K1, Frisco, TX, 75036, United States
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BlueFrog was quick to set up an appointment and come out to fix my shower, which was crucial with the water shut off for the entire house. They had excellent communication and it was nice to get an email with a pic of the technician, Paul, so I knew who he was when he came to the door. He was very informative about the problem, explained my options, and efficiently fixed the issue. I m keeping this company in mind if there s ever another plumbing problem!
Business response:
We are so happy you were pleased with our service and excited to hear you will keep us in mind for your future needs!
Paul Halleck did a great job of replacing my hot water heater upstairs in a closet. The installation looked much better than the one he replaced. The fast response from blueFrog plumbing was appreciated and great to have hot water again.
Business response:
Thank you for taking time out of your busy day to review us! We take great pride in our work and are happy the project turned out great!
The office kept me well informed of when they could come out, had to reschedule the first appt because I had a conflict. They quickly rescheduled and got the work done the next day. They knew I had to leave by 10 am so they scheduled me for 8-10, called me at 7:30 and the technician was here by 8. Did the work on time and well, told me about what else they do, but didn't try to hard sell me for upgrades or other work. Strongly recommend them and Corey McCutchen for their work. I am a Keller Williams Agent, and I will be reco... read more
Business response:
We recognized Corey in a recent meeting with your kind words. We do our best to value your time and keep you apprised of the health of your plumbing system. Thank you for the shout out on our $77 Safety, Health and Performance Evaluation, it is a great value!
Corey showed up right away he was very polit and professional. He got right to work figured out the issue quickly and offered several options. I would 100% recommend him.
Business response:
Thank you so much for the strong recommendation, Corey is a great professional and takes pride in the work he does!
I sent a request for a quote on Sunday night. I received a call from Blue Frog within 5 minutes. It wasn't an emergency so we agreed they would be at the house the next morning. They were there on time, gave me a great quote and the service was complete by the end of the day. I cannot say enough good things about the whole process and Mark did a fantastic job. Very happy to have a plumbing company that I can call when I have any plumbing issues.
Business response:
Kyle, I am extremely happy the service provided by Bluefrog and Mark were able to satisfy! This is our goal. Plumbing problems can get very stressful... We do everything in our power to prevent that from happening! We appreciate the kind words!
I requested the service on Sunday evening via HomeAdvisor and they contacted me the next day with an opening. Even with the window of time for scheduling (2 hours) they called to tell me Mark was on the way. He was pleasant young man and took time to explain the various options for the job. He didn't just replace the broken part but several others which were worn out. I was ok with that as I knew the parts were original and nigh 16 years old. Better to do it all at once since he was here. The investment in his time and ... read more
Business response:
Thank you for your kind words, we work hard to make the customer experience great as well as transparent. We appreciate your business and while we hope you don't have plumbing issues in the future, we will be here to provide excellent service if you do! As far as the frog, his name is Freddy and he hails from Australia, crikey mate.
We have not had hot water heater for almost 4 years and Tara was so understanding about our situation and Mark gave us options and explained everything that needs to be done. I would recommend blue frog plumbing and drain.
does not communicate changes to schedule. did not cleanup properly after work. added cover to pipes only after city inspection failed damaged phone/cable line of neighbor
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bluefrog Plumbing + Drain of North Dallas has a 4.8 star rating with 1,115 reviews.
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bluefrog Plumbing + Drain of North Dallas is open now. It is open 24/7.