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The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
801 E Oglethorpe Blvd, Albany, GA, 31705, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
"Professional service" Professional and friendly staff. Notified when service was completed. Staff was very professional and answered all questions. I will recommend their service to anyone needing it.
"Great Service" Victoria showed great customer service. She provided me with a loaner so I could go to work and not be inconvenienced as the technicians work on my vehicle. She contacted me promptly once my vehicle was ready for pickup. It was washed and ready.
"Service " Melissa Thompson was professional, courteous and patient during my service evaluation. She explained everything thoroughly and reviewed my recalls on my vehicle. Thank you for your help
"Changed my mind!!!" I considered driving to another dealership due to past experience but Victoria changed my mind and experience. It was outstanding from start to finish. She was friendly, understanding, helpful, assuring and confident in her technicians knowledge to diagnose and fix the issue. I waited at dealership and everyone was courteous. I even went the parts department and had a great customer service experience with Mr. Calvin and Mr. Jeremey. They answered all of my questions and gave the estimates I requested. D... read more
"My M 4 was due for maintenance " They did and awesome job and accommodated me as my schedule is usually hectic and they made it work. Victoria did a wonderful job and kept me updated on the progress.
"Great service!" Great service department!! I would highly recommend. Professionalism is spot on and their willingness to help is unmatched! My cars will always go here moving forward!?
"Great customer services all around" I am a new car owner of a BMW X5 series. The service I received was outstanding. The customer service started with my salesman. He has so much patience whenever I call.. And the customer service lady was also courteous. She made sure I had a ride to work. The people that worked on my car, took very good care of it, and they even detailed my car. Awesome service, and I am telling all my friends about BMW of Albany.
"Just average " I expected better. My appointment was at 8:30 and it took hours for them to finish. Normally when I get service I am provided a loaner but this time I wasn’t. They did however give me a ride to work.
"My experience was professional and courteous " My service was done in a professional manner and a recall for programming was also taken care of. My customer service agent was sure to update me on the progress of my service visit.
BMW has a 4.5 star rating with 922 reviews.
BMW is closed now. It will open at 9:00 a.m.