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BMW
- Automotive
- Albany, GA
About this business
Location details
801 E Oglethorpe Blvd, Albany, GA, 31705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Outstanding service and reasonable price." The customer service was outstanding. I came in with a problem with my vehicle and left with problem solved. This was the best experience I have had at a service center at any dealership. BMW of Albany is my dealership for life. Thank you Melissa Thompson. You made this experience joyful.
Business response:
Thanks so much for coming in and leaving a review for us. As the service director here I'm very pleased that you had a pleasant experience with us. Thanks Gil S.
"Had to do with the truck having leveling issues. " I gave the rating I gave because appreciate how they approach my problem with clarity and efficiency. They have a sound understanding of what service is required for my truck. Michelle is just the best. She gives me the impression I will be taken care of every time am there.
"Rob Roy" My salesman Rob Roy was phenomenal! He was very professional and knowledgeable! Rob is an AWESOME salesperson! I will definitely recommend my friends and family to Rob and Albany BMW.
"Service appointment " Melissa was very helpful with my 30k service appointment. I appreciated the wash and it was completed on time. I would recommend this service center.
"Pricey - without the usual customer benefits." BMW of Albany Service Center provided good service on my BMW X5. Usually, I recieve vehicle service at Nally BMW in Atlanta, GA; however while working at Marine Base in Albany, GA I decided to use Albany BMW. The service was good, however one drawback that surprised me was they offered no military discount, as well as no loaner cars. I guess I have been spoiled using other dealership where I am always offered a loaner vehicle, and given a Military Discount. I must add that Alba... read more
Business response:
We are working on getting more loaner vehicles into our fleet and I'm sorry for the lack of a vehicle at the time you where here. We will do a 10% service discount for military with I.D. Thanks Gil S.
"Good experience, shuttled to the mall. Until car was ready." Experience was good, and after the service of my car they washed and cleaned it up. Really looked good. Thanks everyone who helped in the service of my car at my visit there.
"Greeted with a smile" When arrived, was greeted with a smile, warm welcome, very professional. Told me what my car needed. Gave price and how long it would take. Washed and vacuumed. Young lady gave me a walk around car to see if it was up to my satisfication. Thanks to both young ladies and the entire service department for a great job!!!! I take pride in my BMW, always good to know it that it is good hands. Thanks to Albany BMW.
"Excellently Simple" Staff was courteous and attentive. The staff took extra effort to insure they understood my purpose for being there and what product I was interested me. From start to finish it was a pleasant, personable, and professional experience.
"Replace Takata Air bags" Melissa, very helpful in setting up time for our appointment and getting things accomplished in as timely manner. Great employer for the BMW dealership.. Great!!!!!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 922 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.