BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.5

About this business

Location details

801 E Oglethorpe Blvd, Albany, GA, 31705, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.5922 reviews
Select a rating
NDTYOTA's profile image
NDTYOTA 
7 years ago

"Customer service " Always professional and courteous. Wait times are a little excessive, but consider it was a holiday weekend. I showed up without an appointment, but they serviced my vehicle. 

Business response:

Thanks so much for coming in and leaving a review for us. As the service director here I'm very pleased that you had a pleasant experience with us. Thanks Gil S. 

CCGOODE0's profile image
CCGOODE0 
7 years ago

"Excellent " Excellent , efficient, friendly— awesome attention to details— would highly recommend — I’m not one for useless flattering words to fill up space -/ what I had to say was Said on a few words 

LynnHavenJoe's profile image
LynnHavenJoe 
7 years ago

"Broken X5 experience" The service staff at BMW of Albany were courteous and efficient in handling my unfortunate incident of a broken 2018 X5 that I had owned for two months. They courteously provided initial assessment of the problem and then authorized a loaner vehicle so I could continue with my planned trip. And Mr. Schmitt kept me informed on the progress of the repair, which was impacted by a delayed part shipment. 

Business response:

Thanks so much for coming in and leaving a review for us. As the service director here I'm very pleased that you had a pleasant experience with us. Thanks Gil S. 

TBKIEGLER's profile image
TBKIEGLER 
7 years ago

"BMW Service Review" Excellent service! I did not have a service appointment and my service time was great! Melissa was awesome! Staff offered to drop off and pick me up. I will return. Thanks! 

Business response:

Thanks so much for coming in and leaving a review for us. As the service director here I'm very pleased that you had a pleasant experience with us. We are happy to have you as a client. Thanks Gil S. 

LAUREN28's profile image
LAUREN28 
7 years ago

"A Great Experience!" Steve Johnston was amazing! I love love love my car. Thanks so much for making this such a wonderful experience. I will definitely be back. 

coachef3's profile image
coachef3 
7 years ago

"Bmw service review" Excellent service, work was with expertise and hast. Friendly staff, comfortable waiting area, and easy communication - before, during and after service of auto. I will be back when service is needed. 

Business response:

Thanks so much for coming in and leaving a review for us. As the service director here I'm very pleased that you had a pleasant experience with us. Thanks Gil S. 

kglawhon's profile image
kglawhon 
7 years ago

"No hassles " Great experience from Mercedes service Department. Michelle in service very professional and efficient. Correct part ordered and timely repair. Also very friendly. Not sure what else to say. 

Business response:

Thanks so much for coming in and leaving a review for us. As the service director here I'm very pleased that you had a pleasant experience with us. Michelle is a great asset to our clients and our dealership. Thanks Gil S. 

gduckjr45's profile image
gduckjr45 
7 years ago

"I'm a satisfied customer. " My appointment was at my convenience and the services were great. The wait time in the waiting area is comfortable with access to TV, snacks, water, wifi, and rest room. 

Business response:

Thanks so much for coming in and leaving a review for us. As the service director here I'm very pleased that you had a pleasant experience with us. We strive everyday to make our dealer a great place to come. Thanks Gil S. 

MBM's profile image
MBM 
7 years ago

"Great Mercedes service" Service was quick and thorough, as usual. It was easy to schedule and the service, and it was performed in the date and time requested. 

Business response:

Thanks so much for coming in and leaving a review for us. As the service director here I'm very pleased that you had a pleasant experience with us. Michelle is a great asset to our clients and our dealership. Thanks Gil S. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 922 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.