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BMW
- Automotive
- Reading, PA
About this business
Location details
1015 Lancaster Ave, Reading, PA, 19607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedIt was a great and a very fun experience at Reading BMW, Rob made it just an amazing experience getting my first BMW car from the ordering day to the day of delivery. Thanks to Rob and the Reading BMW staff for the great experience.
Business response:
Thank you, Jose, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!
RecommendedI cannot recommend BMW of Reading highly enough. Rob Koch is an amazing salesman and the only person that gets my business when it comes to cars and Kerrie Hummel in service is fantastic. She chased down documentation and went way above and beyond to make sure I was happy with the service. If you are ever remotely close you owe it to yourself to give this company and its staff a try.
Business response:
Thank you so much for taking the time to recommend us Chad! Rob and Kerrie are pillars of our company and we are always so proud to hear about them! Have a great day!
RecommendedEvery time I bring my BMW in for service I’m met with a warm reception from the BMW of Reading family. Service is performed in a timely manner and by top notch mechanics. Edgar Cruz has been a great help keeping me updated on all matters pertaining to my vehicle. Would highly recommend BMW of Reading. I would also like to thank service advisors Kerrie Hummel and Amanda Heffner. Always a pleasurable experience.
Business response:
It was such a pleasure for our service team to get your vehicle back to operating at its peak performance, Ricky. We are elated to see that you’re happy and hope you’ve found a local automotive home in us!
RecommendedI only just recently started bringing my car to BMW of Reading and I am beyond satisfied with and grateful for Edgar Cruz. Every time I’ve brought my car to be serviced he always kept me up to date with everything going on with my vehicle in a timely manner, and gave me the best advice with what options would work best for my vehicle. I love the atmosphere and friendliness of all of the bmw employees I’ve had contact with. And a huge thanks to the mechanics for always doing a fantastic job with service. I recommend BMW of re... read more
Business response:
Lakin, we are so grateful that you left us such a great review! We take pride in bringing all our clients the customer service that they deserve. We can’t wait to continue to serve you.
RecommendedI am a longtime, extremely satisfied BMW of Reading customer. One of the main reasons is Kerrie Hummel. As my senior service advisor, Kerrie is always professional, courteous, knowledgeable, accommodating and accessible. She’s a great asset to your organization and the BMW brand. Also, a thumbs up to the other associates who I encounter briefly when I drop off my car for service, as well as the technicians/mechanics behind the scenes.
Business response:
Good morning Roger, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!
RecommendedStellar service! Emergency repair needed during our road trip! BMW Roadside tow to dealership and repair all completed within 40 minutes (that included the tow time). Thank you, BMW of Reading, PA.
RecommendedWe recently took delivery of our new BMW X3 from BMW of Reading and couldn't be more pleased with the car as well as the dealer experience. Jay S. was very helpful in working with our broker and providing us a stress free experience. Despite us coming from out of state, Jay was able to properly set the registration up in the NY. We highly recommend BMW of Reading and plan to return in the future.
Business response:
Thanks for the stellar review, Mike! We are so glad you chose us for a place to purchase your vehicle. Our team will be there for you throughout the course of your ownership journey!
RecommendedA great car buying experience. Thank you Korbin for all your help in the buying process.
Business response:
Hi Ben, we really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.
RecommendedFrequently asked questions about BMW
How is BMW rated?
BMW has a 4.3 star rating with 937 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.