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BMW

4.3

About this business

Location details

1015 Lancaster Ave, Reading, PA, 19607, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.3937 reviews
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Brian Bernal's profile image
Brian Bernal 
recommend  Recommended
6 years ago

Went in without an appointment, was able to drop off my car to get work done on it, and was even offered a ride to work. Highly recommend BMW of Reading for sales and service. 

Business response:

Thank you for visiting our service department, Brian! Our factory-trained team of experts are ready to get your vehicle back to peak performance if you ever need us again! 

Gary Koppenhaver's profile image
Gary Koppenhaver 
recommend  Recommended
6 years ago

Thank you Lilley Greis for putting Annette Turner Koppenhaver back behind the wheel of a BMW. Our experience with BMW of Reading throughout the entire process was a pleasure. We are extremely happy that we chose to purchase our vehicle in Reading! 

Business response:

We always love bringing our customers the kind of service and level of care that they deserve, Gary. We take pride in crafting that personal relationship with you to bring you the automotive answers you need. 

Annette Turner Koppenhaver's profile image
Annette Turner Koppenhaver 
recommend  Recommended
6 years ago

Although we have a local BMW dealership in Chester County, I had been recommended to BMW of Reading by a family member who purchased a new M3 there and raved about the customer service and the service department. We traveled to the dealership and worked with Lilley Greis on the purchase of our X3 and were thrilled with her responsiveness from the start as well as her honest approach to our questions during the process. She truly understands great customer service and her down to earth approach made us feel comfortable right ... read more

Business response:

Annette, thanks for the superb review! We love treating each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you. 

Janyse Cunningham Madsen's profile image
Janyse Cunningham Madsen 
recommend  Recommended
6 years ago

Jordan, my sales person and Angie,the financial wizard were so much fun to work with, getting my new BMW! I highly recommend coming here, when looking for a vehicle. 😁 

Joseph Dunn Paretti's profile image
Joseph Dunn Paretti 
recommend  Recommended
6 years ago

BMW of Reading has the best service by far! I love my ultimate driving machine! 

Angela King Sweigart's profile image
Angela King Sweigart 
recommend  Recommended
6 years ago

My 328d had a recall for an EGR cooler that would cause a check engine light that was persistently on. After months of trying to figure out the aforementioned check engine light issue, BMW of Reading took a look and fixed the issue. A big thank you to BMW of Reading for ethically fixing this issue for us the right way (no cost to me due to the recall) and getting my BMW diesel up and running again!! 

Gena Howard's profile image
Gena Howard 
recommend  Recommended
6 years ago

My husband and I purchased a BMW here a few weeks ago. We were so pleased with the experience and very competitive price. Everybody was extremely nice, friendly, and honest in all of our conversations. The entire atmosphere was relaxed, and never once did I feel pressured. Our salesman, Korbin Spayd, was great to work with and very responsive to all our questions. Angie made the financial process very simple and was so well prepared with all her documentation. I would definitely recommend this dealership, and kudos to Korbin... read more

Christine Craig Stoudt's profile image
Christine Craig Stoudt 
recommend  Recommended
6 years ago

Lilley Greis was a terrific client Advisor and we would recommend her to anyone looking for a new or used BMW. She will not steer you wrong. Thank you Lilley for all you help and advice on our new X3. I love it!!! 

Vince Piscitelli's profile image
Vince Piscitelli 
recommend  Recommended
6 years ago

Recently purchased a 4 series from this dealership. I was coming in from out of state to pick up the car and had been working with a client advisor the week prior, making arrangements. Somewhere along the way there was a misunderstanding that was able to be made light of upon further review of things resulting in a process that was easy, strait forward and professional. Thank you, Lilley Greis for taking what could have been a more complicated process and streamlining it from 300 + miles away! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.3 star rating with 937 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.