BMW

Bmwgirl 

on DealerRater

9 years ago

Sharon is great! I came in for the rubber near windshield wipers cracking. I have to repair that and was hoping it was covered under warranty but it's not. I also need an oil change so I did that too. I was over due for a flush which should have been done around 30,000 miles per the mechanic. I purchased a certified pre-owned vehicle and would like to know what takes place in your shop before these cars are put on the lot for sale?. the flush should have been done before I bought this vehicle...which I purchased at 36,900 mi... read more

jlmmzc00 

on DealerRater

9 years ago

My tire pressure warning light was on, for third time in as many months, Air was added I was on my way in <5 min, only to return 15 min later, it would not reset. Another person reassessed the tires and found a tiny nail.. My car was taken in immediately. Although it took another 2 hours, and cost me leave it was efficient friendly service on my return, 

Lando137 

on DealerRater

9 years ago

I was disappointed with post sales experience due to I was not followed up with by dealer's BMW Genius after both purchases made 2015 5 series and 2016 X5. 

baylierace 

on DealerRater

12 years ago

Bought a used 2010 Yukon XL 2500 and had it shipped to Seattle. The salesman David walked around the vehicle and described the only issues was a small hole in the side mirror. When the truck arrived I drove it and noticed that the steering was making a loud noise so I had our local dealer check it out. It turns out to be a damaged steering column and was about to break which could have been a major safety issue. Also both head lights and 1 taillight had moisture in them and I now have to replace. So I called Josh their sales... read more