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BMW
- Automotive
- Houston, TX
About this business
Location details
1111 W Gray St, Houston, TX, 77019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGreat customer service in helping to keep cost down!
Business response:
Thank you Elias! We look forward to your business with us again!
RecommendedService rep was great but the text for additional services not so great.
Business response:
Thank you Guy for your kind words! We thank you for your business and look forward to your next visit!
RecommendedFriendly people and very helpful
Business response:
Thank you Sonia! We look forward to your business with us again!
RecommendedJoseph Aguirre is the best service advisor! My car was in for scheduled service. Joseph called me the day before to see if I would need a ride after dropping off the car. He was informative but to the point so it was a quick process. He even offered to organize my Uber ride home. Joseph went above and beyond by looking up info for me on my warranty and having the clean up crew vacuum my trunk (which I planned to do later that day). He called with all specifics and the car was done on time as promised. My husband picked up th... read more
Business response:
Thank you Jonna for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
RecommendedGreat service experience. Everyone was very accommodating and Joe was a great advisor. It was pretty cold and windy outside and he made sure my car was running and warm and toasty inside when I picked it up.
Business response:
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
RecommendedEasy in and easy out for recall repairs.
Business response:
Thank you Susan! We look forward to your business with us again!
RecommendedMy service Agent was Kiara, and she is Fantastic! She greeted me with a great smile. She kept me updated with the service of my vehicle. She notified me when my vehicle would be ready for pickup. The entire staff at Advantage BMW were friendly and eager to help. I had some questions and they were eager to help. Best Customer Service!
Business response:
Thank you Tonja for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
RecommendedThe service is outstanding. I appreciate the sense of immediate attention and the quality of work as well as the competence of the staff.
RecommendedMatthew Phillips was very courteous and helpful. I had no problems interfacing with him. He was a good guy to work with
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 8,410 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.