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BMW
- Automotive
- Houston, TX
About this business
Location details
1111 W Gray St, Houston, TX, 77019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedKevin and Ana in the service department are professional and knowledgeable. They took care of my service needs promptly and kept me informed throughout the process. Thank you!
Business response:
Thank you George for your kind words about Kevin and Ana! We are very happy to hear that we were able to provide you with an enjoyable service experience!
RecommendedGreat service! Accommodated my busy work schedule and Jerry was a top notch service representative!
Business response:
Thank you for your kind words for our staff, we appreciate it!
Recommended⭐️⭐️⭐️⭐️⭐️ They are the best BMW service place in the Houston area!! We drive all the way up from Sugar Land/Missouri City area! The service advisors are very professional. The service is top notch and they are very honest!
RecommendedExcellent service and friendly staff.
RecommendedGreat service! We switched from the other dealership we purchased our X6m from due to poor customer service. What a difference. They really care!
Business response:
Thank you William for your kind words! We thank you for your business and look forward to your next visit!
RecommendedGreat service, friendly personnel
Business response:
Thank you Howard! We look forward to your business with us again!
RecommendedOmar Reyna is an excellent service coordinator.
Business response:
Thank you for your kind words for our staff, we appreciate it!
RecommendedOverall, great service!!! Downside- my vehicle wasn't ready at the specified time. Positives- there were some great individuals who were very helpful and made it right by us! The woman in the loaner car department was wonderful, she went above and beyond! There were also 2 special people who helped; one young lady helped by honoring an online service coupon and always being pleasant although she was under lots of pressure. There 2as also a gentleman who has been with the company for 21yrs who helped by putting everything int... read more
Business response:
Hello Courtney, Thank you for your candid review, and we do apologize for the delay in completing the work. We sincerely appreciate your kind words for our staff, thank you for this!
RecommendedQuick in and out for my purchase
Business response:
Thank you Joe! We are thrilled that you had a great purchase experince!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 8,410 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.