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BMW

4.6

About this business

Location details

1111 W Gray St, Houston, TX, 77019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.68,410 reviews
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Jackie Anderson's profile image
Jackie Anderson 
recommend  Recommended
7 years ago

Kevin was great- very knowledgeable. Love my 2015 convertible. The good needed some painting and it was completed very quickly. Financing was easy as well. No high pressure sales - it was a great experience. 

Business response:

Thank you Jackie for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit! 

Frankie Rosales's profile image
Frankie Rosales 
recommend  Recommended
7 years ago

Great experience while having my car serviced. Morris was extremely helpful and highly recommend them 

Business response:

Thank you Frankie for your kind words! We thank you for your business and look forward to your next visit! 

Cindy Martinez's profile image
Cindy Martinez 
recommend  Recommended
7 years ago

My service with Robert Garcia is always a great experience. I have been a customer of Advantage BMW for over 15 years. 

Business response:

Thank you Cindy for your kind words! We thank you for your business and look forward to your next visit! 

Donald K. Busby's profile image
Donald K. Busby 
recommend  Recommended
7 years ago

Took wife’s car in for a tire issue presumed fixed just 3 days earlier at another BMW location. Notified my advisor, Joe Aguirre, who took all paper work and handled everything after that like he always does. Picked up car on Tuesday. Returned the loaner he had reserved for us, and my wife is happy again!!! As always ‘service’ above and beyond! Thank you again Joe!!! 11 out of 10 stars! 😉 

Business response:

Thank you Donald for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit! 

Rhonda A. Sims-Mouton's profile image
Rhonda A. Sims-Mouton 
recommend  Recommended
7 years ago

David was my salesman and was he was awesome!! He was able to work out and great deal that fit my pocket book. I will definitely be back. 

Business response:

Thank you Rhonda for your kind words about David! We are thrilled that you had a great car buying experience! 

Javier Torres's profile image
Javier Torres 
recommend  Recommended
7 years ago

I took my i3 replace some tire's they help me good people work there. 

Business response:

Thank you Javier for your kind words! We thank you for your business and look forward to your next visit! 

Carolyn Jones-Darville's profile image
Carolyn Jones-Darville 
recommend  Recommended
7 years ago

My service advisor, Fred Lopez, kept me informed regarding my service appointment. I needed new tires and he saved me time and money by matching the price of tires offered by a tire store. 

Business response:

Thank you Carolyn! We are thrilled that Fred provided you with a great service visit! 

Janet Tran's profile image
Janet Tran 
recommend  Recommended
7 years ago

Floyd Lopez, my service advisor, was so nice and helpful when I brought my 335i for service and brake check since it was squeaking. He texted me updates on the status of the service and estimate time of completion so I can come back to pick up my car without having to wait. He went out of his way to explain and show me how my brake pads is not worn out yet and offered to clean out the dirt to help the squeaking. He was very professional and nice. Would definitely come look for Floyd again on the next service! 

Business response:

Thank you Janet for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Evelyn Flournoy's profile image
Evelyn Flournoy 
recommend  Recommended
7 years ago

Floyd was very nice and respectful explains the details to me about my car before they took it to be worked on. Very professional 

Business response:

Thank you Evelyn for your kind words! We thank you for your business and look forward to your next visit! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 8,410 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.