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BMW
- Automotive
- Houston, TX
About this business
Location details
1111 W Gray St, Houston, TX, 77019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedthe best service very friendly and help full my Service advisor Morris Zelaya is the best highly recommend
Business response:
Thank you for your kind words for our staff, we appreciate it!
RecommendedAs always, excellent service. My service advisor, Eduardo, did a great job of explaining the issue with my much loved 6-year-old car, addressing the needed repairs, and making suggestions that will keep it on the road!
Business response:
Thank you Lou for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
RecommendedMy issue wasn’t resolved. Had to take the car back because they assumed replacing tires would resolve the issue. Problem reappeared less than 4 miles away.
Business response:
Thank you for your feedback about your car not being fixed because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Philip Southwick General Manager psouthwick@advantagecars.com
RecommendedAwesome service! Thank you! Had a problem with exterior mirrors.....working great now! Thanks
Business response:
Thank you Marcia for your kind words! We thank you for your business and look forward to your next visit!
RecommendedBest service ever! This is my second time taking my car to advantage and they are awesome. I bought my car from momentum BMW and every time I try to schedule a service appointment or request a loaner car they can’t help me, with advantage, it’s always : come right in Ms Blades, yes we’ll have a car for you, what else can we help you with? Excellent service and yes, I’ll buy my next car from them.
Business response:
Thank you Rochell for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
RecommendedKen Caven is awesome to work with as is Raul Estrada
Business response:
Thank you for your kind words for our staff, we appreciate it!
RecommendedAna my service advisor was awesome 👏. She was prompt, efficient and had my car ready as promised. Absolutely the best service ever!!!
Business response:
Thank you for your kind words for our staff, we appreciate it!
RecommendedService was good, Stan Martin took the time to explain my extended warranty and maintenance warranty. It was the first Service for my 2018 X5 hybrid.
Business response:
Thank you Ana for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
RecommendedLove the car but I love the service and attention even more. It is enjoyable to get your car serviced at advantage BMW Midtown.You will not be disappointed if you invest in a advantage BMW midtown car.
Business response:
Thank you Genelle for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 8,410 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.