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BMW
- Automotive
- Houston, TX
About this business
Location details
1111 W Gray St, Houston, TX, 77019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThis is our 7th BMW but our first from BMW Midtown. All I can say is the level of service here is head and shoulders above our previous experiences. We immediately felt like family and were treated accordingly. And the service did not stop once we drove off the lot! We had decided to purchase a Lexus, and were only visiting BMW Midtown for a lease end Pre-inspection. Ken and Raul showed us some options that made us change our mind and we leased an x3 that day. It was as painless a process as possible and the best car buying ... read more
Business response:
Thank you Kevin for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
RecommendedSam did a great job from start to finish in showing us the variety of cars and options available. He was very patient with our requests and questions. Advantage BMW was easy to get to and they had plenty of inventory to see.
Business response:
Thank you Ronnie for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
RecommendedAna was great! Keep up the good work!
Business response:
Thank you for your kind words for our staff, we appreciate it!
RecommendedGreat service! Robert Garcia is the best service rep!
Business response:
Thank you for your kind words for our staff, we appreciate it!
My Service Agent Anna Mejia is an exceptional Service Agent. She kept me well informed about every aspect of my repair process. I have an older BMW (2007) and I have felt like a stepchild at BMW Service Departments in the past because I’m not that upscale client with the newest, latest model BMW. I’m am extremely satisfied with the personal service and my car is running like a dream. So you ask.....why 4 stars instead of 5. Well, my car wasn’t clean when I was handed the keys to leave. I didn’t have time to deal with it righ... read more
Business response:
Hello Alan, Sorry that we did not clean your vehicle! You are welcome to come by any time and get this remedied. Thank you, Philip Southwick General Manager
RecommendedVery friendly and thorough service.
Business response:
Thank you Leslie! We look forward to your business with us again!
RecommendedFloyd took care of me. Got a dead battery replace and a couple of new tires. Work done correctly and on time.
RecommendedI had a great experience with Advantage BMW and Ken Cavan. I would recommend to anyone! They treated me with respect and rolled out red carpet !
RecommendedAna was everything that Advantage BMW stands for she was awesome to work with and a great attitude! Kelli was also great in the loaner car Dept. Love these two I could never go back to another BMW dealership unless they worked there!
Business response:
Thank you Yolanda for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 8,410 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.