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BMW
- Automotive
- Houston, TX
About this business
Location details
1111 W Gray St, Houston, TX, 77019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Kiara was an excellent service advisor. I appreciated all of her help and the prompt service.
Business response:
Thank you for your kind words for our staff, we appreciate it!
Morris did a great job and kept me informed every step of the way, highly recommend him as an advisor for anyone using BMW Midtown.
Business response:
Hi Richard, Thank you for reviewing our service department! We appreciate your review of Morris too!
Salima was AWESOME!!!!!! Thanks for helping us and being patience with all our requests !!! We truly appreciate your customer service is was Fantastic!!!
Business response:
Thank you for your review of Salima and our dealership! We appreciate your business, Chansity!
The Best BMW Dealership in Houston by far Service adviser Ben went above and beyond to make my experience the best he was very knowledgeable & the best I’ve ever had I had my car towed from Cypress Texas to Midtown Advantage BMW just so I can get the proper care for my vehicle & that’s what I received I wouldn’t go anywhere else Thank you Advantage BMW & Ben I’m extremely happy I will definitely refer more of my family & friends
Business response:
Hi Rodney, We are glad to hear that Ben and our service department has made it worth the trip from Cypress to work on your vehicle!
Awesome service and extremely fast. Even when they didn’t had a courtesy vehicle the shuttle service dropped and picked me up from my destination. 10/10
Business response:
Kevin, Thank you for your kind review of our service department!
I have been to Advantage BMW a few times for tire issues. They always take great care of me. I really appreciate that I don't feel taken advantage of by the service dept. Some dealerships try to convince people to get unnecessary repairs. I will continue to go to them for services.
Business response:
Hi Kendra, Thank you for your visit, we are glad to hear we have truly earned your business!
Great service!
Customer service has greatly improved and my experience was terrific. Kiara, my new service advisor was kind and helpful.
Business response:
Thank you Laura for the kind words! We thank you for your business and look forward to your next visit!
The people were wonderful. I had 3 very nice gentlemen help me and didn’t feel pressured. Got the vehicle I wanted at a great price. Would go back if I were looking again
Business response:
Thank you Rae for the kind words! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 8,410 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.