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BMW

4.6

About this business

Location details

1111 W Gray St, Houston, TX, 77019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.68,410 reviews
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Ray Fales's profile image
Ray Fales 
7 years ago

Great service staff that work with you to get what you need and not more. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Antonio Muyco's profile image
Antonio Muyco 
7 years ago

Went there this morning to have my wife X3 oil changed, tire rotation , state inspection and replaced the gas cap. The service is fantastic thanks to Kristin for her wonderful help. She is cordial and polite. It is nice to have people like her working there. 

Business response:

Thank you Antonio for the kind words! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit! 

Terrell Scott's profile image
Terrell Scott 
7 years ago

Just made a purchased with Nicolae Branzei at Advantage BMW Midtown!! He provided such great service during my purchase, I’d definitely come back to purchase again. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Consuela Mayfield-King's profile image
Consuela Mayfield-King 
7 years ago

Service was on point with Omaro 

Business response:

Hi Consuela, Thank you for your kind words for Omaro! 

Marilyn Armstrong's profile image
Marilyn Armstrong 
7 years ago

Great service today! In and out as promised. 

Business response:

Thank you for your business, Marilyn! 

Linda Stuart's profile image
Linda Stuart 
7 years ago

Joseph is always helpful and quick to make my visit as smooth and comfortable as possible. Early morning service is great and relatively quick. Best BMW service center in town. Except this is the first time they didn't have any muffins or breakfast treats. Oh well. Good service anyway. 

Business response:

Linda, Thank you for reviewing Joseph and our service department! We will inform our manager about the lack of breakfast treats when you were in our lounge, thank you for bringing that to our attention! 

Mehnaz May May Shafi's profile image
Mehnaz May May Shafi 
7 years ago

Excellent annual service of my car. Easy appointment, complimentary loaner, timely service. 

Business response:

Thank you for your business, Mehnaz! We appreciate your review and look forward to your visit next year! 

Passhuns Passhunate's profile image
Passhuns Passhunate 
7 years ago

Great service...my service advisor is Benjamin Lacey, he always goes above and beyond to make sure my vehicle is in great condition and to make to I'm satisfied with the service...thanks Ben for a job well done! 

Business response:

Thank you Passhuns for the kind words! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit! 

W Gabriel Henriquez's profile image
W Gabriel Henriquez 
7 years ago

The customer services in this place is amazing, i bought a 3 series like 1-2 moth ago with my sales advisor: Daryl Williams, great guy very kind. And also: Salvador, this people is doing a great job. If you want a BMW this is the right place. 

Business response:

Thank you W for the kind words! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 8,410 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.