BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.6

About this business

Location details

1111 W Gray St, Houston, TX, 77019, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.68,410 reviews
Select a rating
Chastity Odette Mejia's profile image
Chastity Odette Mejia 
8 years ago

Always a pleasant visit. Both service guys Kamil and Jose that I have dealt with have been wonderful and very attentive. 

Business response:

Thank you for your kind words for both Kamil and Jose! We really appreciate your business. 

Veronica Daniels's profile image
Veronica Daniels 
8 years ago

Great customer service. Everyone was so helpful and nice. 

Business response:

Thank you for your kind words, Veronica! 

Armando Lopex's profile image
Armando Lopex 
8 years ago

Business response:

Thank you for your visit, Armando! 

Joni Robertson's profile image
Joni Robertson 
8 years ago

I highly recommend Advantage BMW Midtown for your next vehicle purchase. Nicolae Branzei and the G. M., Mike Shaw provided excellent customer service during the entire process. Outstanding experience, I will definitely go back! 

Business response:

Hi Joni, Thank you for being our customer, we are glad to hear that Nicolae and Mike did a great job for you and provided an outstanding experience too! 

Nicole MV's profile image
Nicole MV 
8 years ago

Quick and easy, friendly and professionally on the spot! 

Marjan Pars's profile image
Marjan Pars 
8 years ago
Nini R. Rella's profile image
Nini R. Rella 
8 years ago

Excellent place, love how honest they are, they have never ones try to take advantage of us, a friend recommended this place and I'm extremely happy with it. They have your car ready on time and clean;) Highly recommended Best BMW in Houston!!!👍🏼👍🏼👍🏼👍🏼 

David Wright's profile image
David Wright 
8 years ago

The service department here is always extremely busy. Sometimes you can't get in for an appointment. Having said that, I have always been treated with exceptional customer service when I'm here. I've owned 3 BMW's from this place and have always come here for service. 

Business response:

Thank you for the kind words. Recently, we have hired 4 new Service Client Advisors and many new technicians to handle the volume of business more efficiently. The business is definitely growing! If you ever need further assistance, please feel free to reach out to me. (713) 289-1211 Mike Shaw GM 

MeoKeisha Maddox Jennings's profile image
MeoKeisha Maddox Jennings 
8 years ago

I wanted to thank Salima personally (and let the world know) for being a awesome sales representative for Advantage BMW. Everything you said you would take care of with my truck you did just that. I notice the rims were changed out as well which had alot of nicks on them from hitting the curb from previous owner. I never asked for them to be change or what ever was done to them to be done. You went above and beyond to make sure I was satisfied with my purchase and that speaks value. Again thank you so much for following up w... read more

Business response:

Thank you for your visit, MeoKeisha! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 8,410 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.