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BMW

4.6

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Location details

1111 W Gray St, Houston, TX, 77019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.68,410 reviews
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Tom Zulim's profile image
Tom Zulim 
8 years ago

We recently purchased our fifth BMW from Ken Cavan at Advantage BMW Midtown. Ken Cavan (BMW Client Advisor) and Raul Estrada (BMW Genius) are a fantastic sales team. Extremely knowledgeable of the BMW product and represent it well. Over the last 10 years, everything has always worked smoothly and effectively for us at Midtown, from sales to delivery to follow up to service. We always enjoy our experience there. Five-star all the way! 

Business response:

Hi Tom, Thank you for reviewing Ken and Raul! We are thrilled to hear that Ken has earned your business over the last 10 years! 

Jesus Castellanos's profile image
Jesus Castellanos 
8 years ago

Business response:

Thank you for your visit! 

Renata Dhanani's profile image
Renata Dhanani 
8 years ago

Business response:

Thank you for your visit! 

Kerry Myers's profile image
Kerry Myers 
8 years ago

Business response:

Thank you for your visit, Kerry! 

Laran Cone's profile image
Laran Cone 
8 years ago

A very gracious host for a great evening for Kids Meals. A very beautiful facility. 

Business response:

Thank you Laran for the kind words! 

Elaina Potts's profile image
Elaina Potts 
8 years ago

Business response:

Thank you for your visit, Elaina! 

Sonia Puente's profile image
Sonia Puente 
8 years ago

Great customer service this morning by Jessica. I had my loaner car in less than 20 minutes and my car was ready in less than 3 hours. Very satisfied and impressed. 

Business response:

Thank you for your business, Sonia! We appreciate your kind words for Jessica and our service department! 

Basheer Anwar Siddique's profile image
Basheer Anwar Siddique 
8 years ago

Prompt courteous service with a smile. Kamil Masood should be giving a clinic on Automotive Customer Service. I was kept informed on the progress of the repairs and when a snag come up with parts being delayed, Mr. Kamil jumped into action and got me a loaner car on short notice. Thanks to this experience, I will return to Advantage BMW Midtown for additional services. If you are in need of service ask for Kamil. He will work hard to make sure you are satisfied. 

Business response:

Thank you Basheer for the kind words about Kamil! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit! 

Faye Molano's profile image
Faye Molano 
8 years ago

Business response:

Thank you for your visit! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 8,410 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.