This profile has been claimed by the business owner or representative.
17730 North Fwy, Houston, TX, 77090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Vehicle Service Review My Agent Jeff Pettipher was professional and very attentive to my vehicle needs.
Business response:
We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Started Meh, Ended Well When I first arrived I was directed to park my car. I was then left there for a while and did not know what to do. Other people came up and were served right away, so I got frustrated. (I had an appointment, so he knew I was coming.) My repair person eventually showed up and took care of things. When I set up the appointment I asked about a courtesy car and was totally ignored, so my husband had to wait in the parking lot while I was waiting for the repair person. After the services were completed I g... read more
Service at BMW North Houston My experience at the dealership was amazing! Jeffrey took good care of my car and made me aware of my options along with saving some extra money. Thank you!
PURCHASE Superior customer service from Henry and staff. Will definitely recommend!
Business response:
Hi Aldo, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Tires Vinnie was very respectful and his service was prompt and accurate. I bought new tires and fixed the wireless charger as part of the warranty. Highly recommend.
5 Star Service Top To put things into perspective, the visit was my first to BMW North Houston. I went in because I replaced a taillight and less than 2 years the light went out again. I thought I had a defective part. It turns out I had another issue missed by several mechanics. BMW North Houston knows their products and that yields impeccable service; they?re the experts. They quickly spotted the issue and informed me of the solution. I will never go to another location to service my vehicle. The Service Center is clean, c... read more
AWESOME DEALERSHIP ERICK IS AN AWESOME SERVICE ADVISOR AND I RECOMMEND HIM TO EVERYONE. THEY ALWAYS HAVE LOANERS, ALWAYS ON TIME WITH REPAIRS. VERY COURTEOUS AND PROFESSIONAL.
Business response:
Hello Arthur, thank you for taking the time to let the world know about your positive experience with Erick! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Excellent customer service!! Excellent customer service experience! Just went for a tire change and was on the road again quickly!
Service on bmw 328i Everything was great. Was treated with great respect and was walked through the process. Which made everything a lot easier
Business response:
Hello Julio, thank you; we appreciate your positive feedback! Feel free to reach out to us if you need anything further. Have a wonderful day!
BMW has a 4.5 star rating with 1,647 reviews.
BMW is closed now. It will open at 9:00 a.m.