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BMW
- Automotive
- Tenafly, NJ
About this business
Location details
301 County Rd, Tenafly, NJ, 07670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"A great and easy experience. I was handled with courtesy..." A great and easy experience. I was handled with courtesy and respect and never pressured. Drove off with a new car in less than two hours. Every staff member is truly wonderful.
Business response:
Congratulations! We hope that you are enjoying your new vehicle. We will always try to exceed your expectations while completely meeting your needs. Have a wonderful day and visit again soon.
"Euna was amazing! She answered all questions. Told us..." Euna was amazing! She answered all questions. Told us about extra perfects, what to look for in insurance companies and made sure we got a detailed car wash before we left the lot.
Business response:
Thank you so much for taking the time to share your amazing feedback for Euna! We are glad to know your visit went well. Let us know if we can do anything else for you. We are here to be of assistance!
"Very professional made my search for BMW and trade in my..." Very professional made my search for BMW and trade in my car a breeze 👍 Highly recommend Euna Wilson for anyone search for ultimate driving machine
Business response:
Thanks for the excellent review! We're delighted to hear that Euna was so helpful. We'll be sure to pass along your kind words. We appreciate your business and hope to see you again!
"Stellar customer service and vehicles" when it was time to seal the deal we dealt with Landon Greer the lead finance manager. We dealt with him for awhile and he was so informative. He had a clear and detailed answer to every question we could think of. My husband even made a comment that he was going to call him about every question in finances in our life time. You could tell that he was very educated. He made the process so easy and worked with us to find the best option for us long term. He even helped us a few days lat... read more
Business response:
Carl, Thank you so much for your great feedback for Landon. If there is anything we can be of assistance with in the future, please do not hesitate to reach out and let us know. Our team is here to do what we can to help and we always want to ensure your satisfaction.
"Stellar customer service and vehicles" We were greeted by Ramon Moreno who was on the sales floor. He immediately connected with my husband and understood just what we were looking for. He made us feel welcomed and showed us around and dealt with hours of questions.
Business response:
Carl, Thank you so much for taking the time to share your feedback for Ramon. It's a joy to know your shopping experience went well. If there is anything else we can do for you, please let us know!
"Stellar customer service and vehicles" there were a few things that we needed to add to the vehicle a few days later in the service department. 1st of all the courtesy vehicle they gave us was top of the line and we enjoyed it. Then when we came to pick up ours we dealt with Jon Collins. He seriously took customer service to a whole new level. He was so accommodating with all our needs and made sure that the vehicle turned out to be everything we wanted. He is by far the reason why we would go back to BMW instead of a third... read more
Business response:
Carl, Thank you for your feedback in regards to the courtesy vehicle and working with John for your needs. We always want to do what we can to ensure the satisfaction of our customers. Let us know if we can do anything else for you. We are here to help!
"The Gold standard..." My wife and I had an amazing experience with the BMW of Tenafly team. Melissa provided us with an appointment that met our busy schedule. Our sales associate Cesar Marrufo, is polite and extremely knowledgeable of the inventory. He was patient in explaining all of our options with purchasing a CPO. Jason Lee, the General Manager was also polite, patient and a true ,"pro", as we finalized our decision on our purchase.
Business response:
Hi there, thank you so much for the great review! We're glad to hear Melissa, Cesar, and Jason have gone above and beyond in assisting you with your vehicle needs. It was a pleasure working with you. We look forward to working with you again in the future!
"low pressure, good deal" Purchased my third BMW from Ernesto Motta at BMW of Tenafly, mainly because of his attention to details. He is true to his word and does everything possible to get the buyer (me) a good deal. I can't say enough positive things about Ernesto to do him justice! Everyone at the dealership is top notch, just like the cars!
Business response:
Hi Rich, Congratulations on your third BMW! Ernesto is definitely an outstanding team member who always goes above and beyond. Thank you for your compliments. Please have a wonderful day!
"Ernesto was courteous, very professional and great to..." Ernesto was courteous, very professional and great to work with. Thank you for getting everything done in such a timely manner and for providing top notch customer service. Bravissimo!
Business response:
Thank you so much for your great feedback for Ernesto. It's wonderful to know that his care was so spectacular. Congratulations! We hope you'll visit again, Carlos.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,072 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.