This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Tenafly, NJ
About this business
Location details
301 County Rd, Tenafly, NJ, 07670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Very friendly and professional " Ernesto was a very friendly guy who made it a pleasant experience for someone new to the country to buy a car in America. When I got the car home and noticed a small defect in the driver's side headlight cover, it was replaced no questions asked in an expedited manner.
Business response:
Thank you for the great review, Craig! We are happy to know that you had a positive experience with Ernesto, and if there is anything else we can do for you, please let us know.
"The best!! Richard Viole, truly the best salesman. We..." The best!! Richard Viole, truly the best salesman. We were blessed to have Richard. Very much the gentleman, and not a " up system" salesman. The best!!
Business response:
Thank you for the great review, Janet! We are happy to know that you had a positive experience with Richard, and if there is anything else we can do for you, please let us know.
"We were introduced to Stella at Tenafly BMW after a bad..." We were introduced to Stella at Tenafly BMW after a bad experience at Park Ave. She made our new X5 lease pleasurable. She was patient and made sure we would be happy in our new car. Professional, transparent and most importantly not aggressive. What a great dealership experience. You have my loyalty! Austin
Business response:
That's wonderful news, Austin. We are glad to have you. Thank you for the opportunity to earn your future business. Congratulations on your new X5. We are confident that you will enjoy it.
"Best experience w/ Stella!" Stella has made my experience of leasing a car run very smoothly and promptly. She was very professional, punctual, and friendly! She made sure that I left the dealership with everything I needed and more.
Business response:
Hi, Thank you for taking the time to share your smooth and prompt;y experience with Stella! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future.
"Very fluent in product knowledge and always willing to..." Very fluent in product knowledge and always willing to work with the customer to find the best fit. She is respectful , kind , understanding and always willing to help with questions or concerns.
Business response:
Thank you for the amazing review. We are happy to know that you are more than satisfied with our services. Let us know if there is anything else we can help you with. We look forward to your next visit.
"Ernesto Rocks" Ernesto made my experience! He made things run smooth and ensured that any obstacles were removed quickly. The word no does not exist in his vocabulary. He always has the customer first. I definitely look forward to working with him again and again.
Business response:
Hi, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are thrilled to hear Sean and Ernesto went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We are looking forward to taking care of any of your auto needs for years to come!
"ANOTHER GREAT EXPERIENCE AT TENAFLY BMW!" It was a pleasure purchasing another vehicle from Manny Ferreia at Tenafly BMW. He is very personable, knowledgeable and always provides a concise explanation of the process from purchase to the delivery of the vehicle. The Sales Management Team of Stephen Hourican and Vincent Joseph always provides excellent customer satisfaction answering and supporting client concerns. This outstanding service is the reason why I continue to purchase my vehicles from Tenafly instead of my local B... read more
Business response:
Steve, it's a delight to learn that you had another great experience working with our team members, Manny, Landon, Stephen, and Vincent. Congratulations on your purchase! We truly appreciate learning about your wonderful comments. Let us know if we can assist you again.
"Lease experience " Very good service and pleasant. Stella our sales person was excellent. Everything was done promptly. Price was as advertised and deal was done without going back and forth numerous times.
Business response:
Tariq, thank you for letting Stella assist you. We appreciate your business and hope that you enjoy your new vehicle.
"Exceptional Service" My wife and I have bought and leased many cars over the years. Ernesto Motta has always made the process very easy and pleasant. He's very knowledgeable, helpful, and courteous. I highly recommend that you meet with Ernesto the next time you are looking to purchase or lease a vehicle,
Business response:
Thank you for the great review. We will be sure to thank Ernesto for providing you and your wife with a knowledgeable and courteous experience. Let us know if there is anything else we can help you with. We look forward to your next visit.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,072 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.