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BMW
- Automotive
- Tenafly, NJ
About this business
Location details
301 County Rd, Tenafly, NJ, 07670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"EXTREMELY SATISFIED CUSTOMER !!!!!!" First of all, let me just say that Mr. Chris Pak (Finance Manager) was wonderful and very patient with me. He guided me through the financial process with recommendations that suited my needs towards my BMW. Chris provided nothing but Top Shelf service. Thank you Chris!! Saving the best for last...Ms. Euna Wilson. Top Shelf service ALL THE WAY!!! Nothing but Courteous, Polite, Friendliness, extreme sense of humor and the utmost sincere warm & caring PROFESSIONALISM!! She treated me with ... read more
Business response:
Brian, our team works diligently to meet the needs of our guests and will appreciate your kind feedback. Congratulations on your new BMW. Chris and Euna will be notified of your appreciation for their services. We look forward to any future visits. Have an amazing holiday weekend.
"Excellent service and impeccable customer service!!" I LOVE my new BMW GT and very happy with my decision to purchase a car thru this dealership. Charles was very helpful, friendly,knowledgeable,and informative from start to finish. He went above and beyond to make my experience great. The best car buying experience that I have had thus far. I would highly recommend a friend, family, or coworker. Very pleased with everything!!!! Next time you go car shopping, make sure you check out BMW of Tenafly and ask for Charles & Land... read more
Business response:
Congratulations on your new GT, Kay. We are confident that you will enjoy it. They are amazing. We appreciate your thoughtful review and recent visit. Charles and Landon will be notified of your content regarding your visit. We hope that you will visit again in the near future. Have a wonderful holiday.
"Loyal Customer" I had a great experience when I bought my BMW five years ago with Luisa Rosario; and came back for another great deal and was treated the same with Ernesto Motta, and to top it off with Crystel Letsios. Great prices and they're willing to work with you. A 45-minute drive from my end is worth it for a great service! Thank you!
Business response:
Dayene, thank you for sharing your experience. Our team works hard to meet our guests' needs and will be glad to hear that you are satisfied with your visit. Congratulations on another great deal. Let us know if there is anything else that we may assist you with.
"Customer Service - A1" We found this vehicle online and went to the dealership and met Richard Viole. From the onset and throughout the entire process, Richard was so focused, professional and responsive (and a sense of humor). Richard is a class act and it was a pleasure to work with him. I must be honest, I don't enjoy going to buy a car but to be 100% honest, working with Richard actually made it pleasurable! Highly recommend this dealership and most importantly, Richard! Thanks for a great experience.
Business response:
Thank you for the five stars! We are pleased to see that Richard provided you with consummate service. The pleasure was ours; we look forward to working with you again.
"LOVE My New BMW and My Experience with Euna" I wasn't sure I wanted a BMW but after looking at one, I decided it would be my next car. We were paired with Euna Wilson and couldn't have had a better experience. She searched for and found the exact car I wanted down to the specific wheels and rims on my wish list. Euna kept in touch with me via email, sending photos of the car to confirm it was the right one. When I picked up the car, she made sure it was in perfect condition and immaculate. She even wiped down the back windo... read more
Business response:
Thank you for the great review! We are pleased to see that Euna went above and beyond in her service to you and we can't wait to share your kind words with her. Congratulations on your new BMW; please come back at any time.
"Excellent customer service" Ernesto was a very gracious and commited sales person. He was always was looking for the best possible outcome for me. Also the rest of the team was very friendly and the whole experience was very good. For sure it is a dealership i will recommend to everyone.
Business response:
Thank you for the excellent review! We're thrilled to hear that your experience was positive with Ernesto and our team!
"Excellent Customer Service" Ms. Wilson was the best client advisor I ever had. We were lucky that Ms. Wilson was able to take care of us. We drove 2 hours from Connecticut for her because Ms. Wilson was so great! When we arrived the dealer, Ms. Wilson was not at her desk and it was def worth to wait a little for her. She was so friendly and no pressure at all. She understood different situations and gave us enough time to look around and test drive the car. I highly recommend her to everyone. The manager Vincent also is an ... read more
Business response:
Hi there, thank you for the great review! We are so happy to hear Ms. Wilson and Vincent has taken great care of you. It was wonderful working with you. We hope to see you in the future!
"Unparalleled quality service " Ms. Wilson went above and beyond, she catered to my every need and offered sound advice. She made the car buying experience feel like a family reunion. She set the bar high, this is what I call a seamless transaction.
Business response:
Thank you for the recognition in superior customer service. We appreciate your feedback regarding Ms. Wilson's services. Congratulations on your new vehicle. Be sure to visit again soon.
"Great Customer Service" I went to the BMW dealer today and the service was amazing. Euna was low pressure and very kind. I haven’t purchased my car yet, but when I do she will be my go to person. Thank you again Regards Donyale Clark
Business response:
Thank you for choosing us for your automotive needs! We look forward to seeing you again!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,072 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.