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BMW
- Automotive
- Cincinnati, OH
About this business
Location details
105 W. Kemper Road, Cincinnati, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"A Simple Easy Process to Buy a Great Car!" I leased a BMW 528 three years ago--it was a wonderful car. I decided to buy it. Shaun Sweeney, an old friend helped me. We had the car certified, I bought some extra warranty, they cleaned it up and made it shine and that was it. My experience was simple, easy, and professional. I am a satisfied customer who got what he asked to get. Thanks to Shaun, Royan Morris, who was exceptional, and the BMW Service Team,
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The BMW of Cincinnati North Team
"as expected of bmw" Except for the silly nonsense of giving a good discount ONLY if I finance a portion or the purchase,the purchase was painless. Representatives at the dealership were very nice and helpful
Business response:
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, The BMW of Cincinnati North Team
"Fantastic Dealership" I recently purchased a CPO 3 series from BMW Cincinnati North. The buying experience was pain-free. Frank McConnell, Q, and Crystal Harrison helped make the process as simple and easy as possible. I am 100% satisfied with my experience at this dealership and would recommend them to anyone in the TriState area that is looking to purchase/lease a new/used BMW, or if they simply need service for their vehicle. Hats off to BMW Cincinnati North. They have my business moving forward.
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The BMW of Cincinnati North Team
"Ed & Aatir rock" Ed and I have been working together for 5 or 6 cars now and I have always gotten 5 Star service from him and now his sales guy Aatir. There's a reason I drive all the way from Lexington to buy my BMWs from this team.
Business response:
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The BMW of Cincinnati North Team
"Overexceeded My expectations!" My second engagement with BMW Cinci North led to a purchase. I knew what I wanted and the sales team was very responsive in all communication (initially mail and phone before visit). Explained my expectations and they reacted accordingly and the car was ready as promised when I came to test drive it. We had worked out all details upfront, including paperwork. So my purchase experience took less than two hrs, from arriving and test driving until driving out from the lot with the keys in my hand... read more
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The BMW of Cincinnati North Team
"Qasim, and Brian are true professionals, a credit to BMW...." Qasim, and Brian are true professionals, a credit to BMW. I had a major mechanical issue with my car shortly after I purchased it. Both of these gentlemen went way above and beyond to make sure my car was fixed. I was treated with dignity and respect through out the entire process. Cannot say enough about what these two did for me. Truly appreciate everything they did. I am a customer for life because of these two.
Business response:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The BMW of Cincinnati North Team
"Great Service and Atmosphere" I can honestly say my wife and I have never had a better experience buying a car then we had at BMW North. Brad Shultz, our salesperson worked to make sure we were completely satisfied with our decision to buy our vehicle from BMW of Cincinnati North. We were at the dealership for about 4 hours. We mostly interfaced with Brad, however, everyone was amazingly friendly and tentative to our needs. The environment was alive and upbeat – very nice. It is a joy to do business with kind and friendly ... read more
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The BMW of Cincinnati North Team
"Absolutely Amazing Customer Service" I dealt with Brad and Qasim, both of these gentlemen were on point from A to Z though out the entire process. from the fist day of me contacting the dealership they made me feel like family, they kept me engaged and didn't waste my time. Thank you very much for the amazing service and the great deal.
Business response:
Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The BMW of Cincinnati North Team
"Tyler was very helpful during this process and he is very..." Tyler was very helpful during this process and he is very informative. I was able to reach him when in need. Nice dealership and great people to work with.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The BMW of Cincinnati North Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,341 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.