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BMW

4.5

About this business

Location details

1500 Auto Mall Dr, Santa Ana, CA, 92705, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.51,184 reviews
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Cindy's profile image
Cindy 
4 years ago

"Paul is always responsible and communicate well with his..." Paul is always responsible and communicate well with his customers! Always satisfied with his service. He knows what I need, what I am looking for before I explained. Loved the way he serves. 

Business response:

Cindy, thank you for taking the time to share your experience with Paul in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance. 

PeteMcG's profile image
PeteMcG 
4 years ago

"Dan and the Crevier service team took excellent care of..." Dan and the Crevier service team took excellent care of me and my car as always. The communication, the service, the follow up and the attention to details is something that Dan and the Crevier service team excels at. 

Business response:

We are super happy to know you were well taken care of by Dan at Crevier BMW. Thanks for stopping by for your Service needs. 

Maybling's profile image
Maybling 
4 years ago

"We always have excellent experience with Dan Canfield. We..." We always have excellent experience with Dan Canfield. We have been using Crevier for the last 7 years and it has been great! One happy customer! 

Business response:

Thank you for your repeat business at Crevier BMW. We're so glad we could help you out. Feel free to reach out if we can do anything else! 

Patrick Sousa's profile image
Patrick Sousa 
4 years ago

"It’s always a great experience and even if something does..." It’s always a great experience and even if something does go wrong Mike Lopez has always been there to correct a mistake without any hassles it makes everything easier for us . We love Mike Lopez he’s great 

Business response:

Thank you, Patrick, for taking the time to share your hassle-free and great experience with Mike in our Service Department! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs for years to come at Crevier BMW! 

Bmwusa's profile image
Bmwusa 
4 years ago

"Amazing staff, especially Dan Canfield, Service Manager...." Amazing staff, especially Dan Canfield, Service Manager. All work performed per agreement and no soft selling of unrequited parts or services. Very trustworthy and great customer service. 

Business response:

Thank you for the wonderful review! We are glad to know that you love our Service Team. We hope to work with you again at Crevier BMW! 

Ladyjlws's profile image
Ladyjlws 
4 years ago

"The attention to service and timely feedback is most..." The attention to service and timely feedback is most appreciated. The team members at every level are cordial and professional. Quality is a top focus of the care provided. 

Business response:

We love hearing this! Thank you for the kind review. We are always here to help at Crevier BMW. 

michael.yang0417's profile image
michael.yang0417 
4 years ago

"Awesome. !!Initially had appointment on Tuesday, but due..." Awesome. !! Initially had appointment on Tuesday, but due to tire blowout, had to be towed in. However I was able to get the service and tire replaced at the same time. 

Business response:

Thank you, Michael, for taking the time to share your awesome experience with Sonny in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Crevier BMW. 

Rosario Gamez's profile image
Rosario Gamez 
4 years ago

"Marc Caudillo is one of the best and excellent adviser,..." Marc Caudillo is one of the best and excellent adviser, he always return calls and keep me updated, I’m very happy and satisfied with quality of work 

Business response:

Hi Rosario, thank you for the five-star review with Marc and our team! We're glad to hear he's given you excellent, quality service. We truly appreciate your business and welcome you back anytime you need help. 

Kristen Bentley's profile image
Kristen Bentley 
4 years ago

"Very informative and responsive to everything I needed..." Very informative and responsive to everything I needed for a smooth transaction. I’m a picky person about detail when it comes to a car and Nick handled me exquisitely 

Business response:

Thank you for taking the time to share your great feedback for Nick and our team at Crevier BMW. We are thrilled to know you had such a great experience and we hope you have a wonderful day, Kristen! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,184 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.