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BMW
- Automotive
- Santa Ana, CA
About this business
Location details
1500 Auto Mall Dr, Santa Ana, CA, 92705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Every service appointment is well explained and completed..." Every service appointment is well explained and completed as promised. My service advisor Dan Canfield was extremely helpful. I appreciated the loaner car and the text messages to keep me informed of the progress.
Business response:
Thank you for the excellent review, Carl! We are so happy to see that Dan's attentive and knowledgeable service kept you at ease during your service. If Crevier BMW can do anything else for you, please be sure to let us know.
"Great service , visited Liam Cahill and he was more than..." Great service , visited Liam Cahill and he was more than great. Easy communication, repair total was less than quoted , and quick turn around time . 10/10
Business response:
We're happy you found our staff to be so supportive during your experience here at Crevier BMW. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
"Very convenient location very large service bay friendly..." Very convenient location very large service bay friendly staff. My service advisor was great informed every step of the way I can’t comment on the price since I did not price shop I trusted my George.
Business response:
Thank you so much for the great review of Crevier BMW! We are thrilled that you were satisfied with the level of customer service from our Service Department. Please come back and see us with any future needs!
"Our salesmen Santiago and Chase were verrry helpful..." Our salesmen Santiago and Chase were verrry helpful knowledgeable and not pushy. Kept in contact with me and helped me secure the car I wanted. Easy car buying experience.
Business response:
We will be sure to thank Santiago and Chase for ensuring a positive shopping experience. Have a wonderful day!
"Best Dealership ever, always a great experience. Best..." Best Dealership ever, always a great experience. Best group of professionals. Trustworthy. I recommend them to everyone. So happy, they are my dealership. Mr. Díaz greeted me with kindest.
Business response:
Thank you for choosing Crevier BMW as your go-to dealership. We will be sure to thank Mr. Diaz for providing you with excellent service. We look forward to working with you again.
"Eric Li was super helpful. Took care of my car and..." Eric Li was super helpful. Took care of my car and explained everything needed to be done. He was efficient and getting me on my way in a timely manner.
Business response:
Thank you for the excellent review! We are happy to learn that Eric's attentive and communicative service took care of you so quickly. If there is anything else that Crevier BMW can do for you, please be sure to let us know.
"Excellent service with plenty of brand new BMW Courtesy..." Excellent service with plenty of brand new BMW Courtesy Vehicles!!!!! Have leased 9 vehicles from them over the years. Would not take my vehicle anywhere else!
Business response:
Baby Harry, we're happy to hear you had such a positive service experience with Dan! Thanks again for taking the time to leave us this information about your recent visit. Take care!
"Ralph Perez-#1 service adviser! He is the reason we take..." Ralph Perez-#1 service adviser! He is the reason we take our business to Crevier BMW. He has always been honest and upfront, is very attentive, and provides superb customer service.
Business response:
Thank you for the great review, Sonia! We will be sure to let Ralph know how pleased you are with his communicative and trustworthy service. If Crevier BMW can do anything else for you, please be sure to let us know.
"Very friendly, knowledgeable, a minor cosmetic part..." Very friendly, knowledgeable, a minor cosmetic part arrived the next day 🙂. I didn’t feel pressured to buy. He was patient in explaining the dash and some of the main functions example map navigation and set up phone.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,184 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.