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BMW
- Automotive
- Santa Ana, CA
About this business
Location details
1500 Auto Mall Dr, Santa Ana, CA, 92705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Richard Kim is my service advisor and he was extremely helpful with every step of the process. He made sure that my vehicle was treated with the utmost amount of care. It's always welcoming coming to crevier and being greeted by name, and we always get along and have little side conversations to pass the time while I wait for my loaner vehicle. At the end of my lease in 3 years I would be more than happy to lease another vehicle at Crevier.
Business response:
Jordan, Thank you for choosing Crevier BMW for your automotive needs! We will be sure to share your kind words with Richard and thank him for taking great care of you. Best, Crevier BMW
Special thanks to Martyn, Louis & Peter made my experience very pleasant and easy. They all did their best to make things work out for me.
Business response:
Hello, Thank you for sharing your 5-star experience with us! We will be sure to pass along your great feedback to Martyn, Louis, Peter, and the rest of the team and thank them for making your visit so enjoyable. Best, Crevier BMW
John thatcher is the bomb he really knows how to treat his customers. Great job John thanks for your customer service. Great prices and friendly place to be.
Business response:
Gloria, Thanks for your positive review! We're so glad that John was able to provide you with excellent customer service. We'll be sure to share your kind words with him! Welcome to the Crevier BMW family! Thanks again, Crevier BMW
I have purchased four BMW's from Marlene Tapie. She is the ultimate professional in every aspect and makes the purchase process smooth. Marlene is a sincere, wonderful person who is totally committed to serving her customers.
Business response:
Thank you so much for your review! We are so happy to hear that Marlene provided you with professional customer service and was able to answer all of your questions. We hope you are enjoying your new vehicle! Sincerely, Crevier BMW
I was in the market to trade in my car for a new BMW. I was refereed to Marlene from 3 of my co-workers (Shows you what a great reputation Marlene has). When I first spoke to Marlene & her WONDERFUL assistant Sasha I was very clear on what I wanted and what my expectation was. I went into meet them and everything was lined up...selection of cars already picked out for me to look at...and all my options and cost for what my lease would be. I was in and out...quick and easy....and now I am enjoying my new DREAM CAR 2014 BMW 4 ... read more
Business response:
Hi Shane, We are delighted to hear about your pleasant experience with our Sales Team. We will be sure to commend Marlene for her outstanding customer service and for taking such excellent care of you. We sincerely thank you for taking the time to review our dealership. Happy Driving!
This was my first experience in purchasing a BMW. Marlene was excellent! She provided exemplary customer service and made my buying experience easy - without any stress! Something I had never experienced when buying a car. I would recommend Marlene and Crevier to all.
I had purchaed several BMW's from another dealership but I was very unhappy with thier service. Crevier was recommended, so I gave them a try, I was so pleased with the service that I decided to purchase my next vehicle from Crevier. My sales person was Marline Tapie. She is very professional and knows her BMW's. The price was more than fair but equally important was the process. I don't have a bunch of time to waist hanging around a dealership so she had me out quickly. She did however take her time to make sure that we kne... read more
Marlene and Sasha were so helpful and answered every question I had about the vehicle and they even picked me up after I had traded in my previous car at a different dealership. I was very impressed with their service ethic and willingness to help. Thanks again girls!
This is the 6th car we have bought from Marlene. She is absolutely wonderful with every process of the car buying experience. Her customer service is outstanding, and has gained a wonderful reputation with me, my family and friends. All of the friends who have done business with Marlene have all been very pleased. She is patient and facilitates in applying options that best suits our individual situations. When I think of an outstanding experience in customer satisfaction and results, Marlene is by far the best.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,184 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.